Customer Reviews for Boca Salon & Day Spa (7)
October 2, 2012
So a few weeks ago I had a relaxer done there that in no way relaxed my hair, but did dry it out and damage it. Okay, mistakes happen. So I scheduled an appointment to have them fix it. But for weeks they kept calling to change my appointment because the salon personnel schedule to do it kept quitting. At that point it was almost funny. My phone actually moved them into my top contacts because they were calling me so much. BUT THEN, they call me and tell me they are not going to fix my hair, they are going to give me the personal information of the ex-staff member who did the failed relaxer and I'M GOING TO HAVE TO CALL HIM AND HOUND HIM TO FIX IT HIMSELF ON HIS OWN TIME!!!! WHAT?!?! Not only did your salon screw up my hair and take my money, now I have to get involved in your staffing beef and harass your ex-employees to fix my hair at my own additional expense? It's as if you went to a restaurant and paid for a meal, and when you complained that you had been served an empty plate, that they'll give the address of the chef and you'll have to go to his house and have him cook you the meal you paid for there. So, now I've got drier hair and less money. Thanks, Boca Salon!
July 9, 2012
Would definitely go back!
My girlfriend and I tried Boca via a Living Socialk promotion and had a ton of services- massage, facial, basic mani + pedi , and blowout. The massage by Ely was awesome. He focused on my problems areas and left out of there with my back free of knots. Will defintely go back for the massage. The facial and mani/pedi was good. Didn't have time for the blowout but they are allowing me to use it next time I come back for services. The outside is deceiving. This place is pretty big and loved the layout of the place. It is a nice spa with very reasonable prices!
March 16, 2012
Good technicians, had problems with the front desk
The receptionist on the phone was abrupt as i was booking the appointment; almost hung up on me without asking me which treatments i wanted. I was also asked before and after i was done with the treatment if there was anything left to pay after i used my deal (which no other salon had a problem with), and both times i was told no. Hours after i left, i get a call saying i didnt pay. I have always honored the balance that was told to me at other spas, and to say i ran out on my bill when i was told in person that nothing else needed to be taken care of insults my integrity and character. I will not go back or recommend this place to anyone i know.
April 29, 2011
I've been going to Boca for years for my facials- I would never go anywhere else!! The staff is friendly and professional and very well trained! I have very sensitive skin, and the staff at Boca knows just what I need and my face feels wonderful afterwards- with no sensitivity problems! I recommend this to any Mom's out there that need a little pampering!
April 23, 2011
I love facials and I had gone here years ago, comfortable, relaxing, laying on the table as she put creams on my face, I felt myself drift off and enjoy the treatment. Would go here again. Looking into going back soon.
April 25, 2010
I have gone to Bocan salon a few times in the past couple years. I have gotten haircuts, swedish massages, and pedicures there. I have never had a bad massage before and recommended my mother to go there. She went and had a facial done and also enjoyed her experience. Nothing bad to say at all.
March 19, 2010
My sister and I brought our sister the weekend of her wedding. She was a little skeptical to get a facial, so we went with just a massage, mani and pedi. We LOVED it. The wait was a little long, but it was so worth it. I'm actually planning on going in the coming week because I have a giftcard, yeah!
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