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About Spa Xanadu
Spa Xanadu's Asian-influenced day spa was designed on the principles of five Chinese elements of feng shui, creating harmony throughout the spa. Using an East-West approach, its treatments focus on the inner-self to refresh the mind, uplift the spirit, and nurture the body. Spa Xanadu features the latest spa equipment, including steam and sauna rooms, vichy shower, and Swiss showers. The spa also offers customized facials, waxing, a distinctive variety of massage, LPG endermology, hydrotherapy treatments, and the highly sought-after seasonal spa packages. Included in "Best of the Best 2003" by Core Media Group.Location
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ADDRESS
26 E. Huntington Drive
Arcadia, CA 91006
United States
Phone: +1(626) 821-0687
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Services
Hair/Nail Services
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Eyebrow and Lash Tinting
Lash Extensions
Manicures
Pedicures
Sunless Tanning
Waxing
Massages
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Acupressure
Aromatherapy
Back Massage
Couples
Deep Tissue
Hand/Foot
Hot Stone
Prenatal/Postnatal
Reflexology
Scalp
Shiatsu
Swedish
Thai
Facilities & Amenities
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Food/Beverage Available
Locker Room
Robes Provided
Sauna
Showers
Slippers Provided
Steam Room
Whirlpool, Jacuzzi
Facials
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Acne/Deep Cleansing
Anti-aging
Back Facial
Custom
Exfoliating
Fruit Acid
Glycolic Acid
Men's
Microdermabrasion Facials
Oxygen
Sensitive/Calming
Signature
Teen
Body Scrubs
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Fruit Scrub
Salt Scrub
Sugar Scrub
Body Wraps
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Algae/Seaweed
Cellulite
Herbal Wrap
Mud
Slimming
Water Treatments
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Vichy Shower
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Does the trick.By macy.chan | August 21, 2011
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44 of 77 People Found This Review Helpful
Pretty good considering the convenience and location. Does the trick and rarely fails.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
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Loved it!By EvelynC | March 27, 2011
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42 of 76 People Found This Review Helpful
My sister and I got the Tropical Blossom Body Treatment. It was awwwmmmaazziinngg! I did not have enough time to relax on their sauna and jacuzzi but I did see them and they looked clean. The staff was very friendly and welcoming. Will be going here again.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
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Great value for great serviceBy Pamela AnneS | March 4, 2011
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44 of 94 People Found This Review Helpful
This spa has parking in a lot behind the building so it is not necessary to stress over street parking. I have been to this spa 3 times and have never had a problem finding a place to park.
There are the usual amenities and facilities (whirlpool, sauna, steam room, relaxation room), which are not very big but it seems that the spa never book more people than can be comfortably accommodated so there is no problem with the smaller space.
Water and tea is provided but the food available are snacks that one might find at a bar so if you prefer fresh fruits, you might need to eat before you go to the spa or bring your own food.
I have had several treatment packages and have not had to break my bank account in order to have these services. The services are also not 'you get what you pay for' because, despite not having to pay a lot, the services are excellent.
Spa Xanadu has also recently launched their own line of products, such as lotions and body mists, which they sell in their salon area where they also sell various types of skincare products.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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The review I must write.By mandy | August 28, 2010
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65 of 128 People Found This Review Helpful
I called to book a couples package and told the girl i'd like to try that facilitiy myslef first. She told me about a three service package, but she she didn't have a slot for the massage. I needed a pedicure really bad and its close to my home. She told me that it was really slow so it wouldn't be a problem for me to come 30 minutes before my pedi to try out the facilities. I arrived and just when I was in the jacuzzi the girl comes in and tells me that she can fit me in for the massage now and that if I didn't get the package, i'd have to pay $25 above my pedi. I told her that I couldn't cause I have appointments now and also assured her that I'll book the couples package. She hurried out and hurried back in to interuppt me yet again and said that the owner said it wasn't okay and had to charge me the 25. I was furious and asked her if she was seriously coming back to press this issue while i was naked. I was getting out. I rinsed off and dressed. I went to the owner and i explained nicely and told her what her worker said. She said that she's not the worker and flat out said no. Trust me guys, it's the principle.This lasted for 10mins and in front of customers. I never write reviews. Reading others and I now know i'm not alone.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
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Poor Customer ServiceBy BethN | July 25, 2010
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87 of 153 People Found This Review Helpful
This place provides very poor customer service. It's a wonder it's still open considering the owner's attitude.It all started a year ago: my husband and I went there for a couple's massage in June of 2009; the couple using the spa amenities before us took longer than expected, so we had to wait a long time. Finally, they let us use the women's locker facilities for a very short amount of time. After our massages, we were not able to use the spa facilities together since other customers were there. We expressed our disappointment and were offered a $43.50 credit for our next service. I forgot about the credit until I received an email about their summer specials this year. I called to make an appointment, and confirmed that I still had a credit of $43.50 there. I also had a Spa Finder gift certificate that Spa Xanadu said I could NOT use for summer specials. I went for my service (mani, pedi, and 1-hr massage) and was not offered a robe, slippers, or even the use of the locker room; I was asked to undress in the massage room. Tacky and unprofessional! On top of that, the owner charged me the full price without applying the credit - she said it expired. I told her that I called to make the appointment and confirmed that I had the credit - otherwise, I wouldn't have come in. She was very rude and asked me to explain why I had a credit since it did not show any details in her computer system. After explaining the situation to her, she still said it expired and would not honor it. I explained again that I wouldn't have come in for a service if I had known the credit expired. Then she reluctantly agreed to apply the credit (and still tried to over-charge me $10). All this negative publicity for $43.50!! That's not a way to run a business!
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
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Great spaBy cooperkip | December 26, 2009
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101 of 186 People Found This Review Helpful
Great experience and excellent aesthesticians.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
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Loved the couple packageBy Ja J | July 2, 2009
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94 of 196 People Found This Review Helpful
My husband took me here for my birthday a couple of months ago, it was the best. Not only did we have our own private spa, but the package included everything. We had a massage (hot and cold jade stone) that alone was wow! We also had a facial hydro bath and foot reflexology. He told me that they let him customize his own package so we could have what we wanted. It was really amazing the best part is if you're a first time client they give you a coupon to come back and receive 20% off. That was a just a bonus to come back. Overall I would tell everyone to visit it was great can't wait to go back.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Not the bestBy MTLA | May 11, 2009
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92 of 190 People Found This Review Helpful
I've been a massage therapist for 5 years and have worked in days spas through out my career. I am not picky when it comes to services and don't critique every little thing whenever I visit other spas but this spa deserves this review. I visited Xanadu a while ago and my experience wasn't what I had hoped for. The spa itself is great in size. The decore is so so(looks cheap). The amenites are good(steam, sauna, showers, lockers) but the robes and slippers they provided looked really old. My robe was even stained from to much wear and my slippers looked like they're 10 years old. Also, the sheet they used to cover the bed had oil stains and the seams were coming apart. Thank goodness my therapist was good and very nice. There were also a lot of distractions. One therapist working there wore high heal shoes that were very loud(they have tile floors) and you can hear them while in the treatment room. They also speak a lot of chinese, which is fine, but when you're trying to relax and you hear a lot of chatter in chinese, it's not very relaxing. My therapist was good but other than that, not the best place to go.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
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Terrible Customer ServiceBy dissapointedMom | February 23, 2008
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97 of 200 People Found This Review Helpful
I received a coupon for a free facial and the website listed Spa Xanadu as one of the participants. I called them to make sure they accepted the coupon. The person said yes we take the coupon and asked me for the code written on the coupon. The day before my service I received a confirmation for the appointment. When I arrived at the spa they informed me that they would not honor the coupon. They said sorry, but the person who answered the phone was new. I find this hard to believe since he knew to ask for the code on the coupon. They said I was welcome to still have the service, but did not offer me any discount whatsoever. The spa was almost 30 miles from my home so I wasted an hour just driving. They said that they had left me a message and when I got home I found that they had called me 10 minutes before I was supposed to arrive at the spa. The whole reason I enjoy going to a spa is to relax, this experience did just the opposite. I understand that they are not required to honor coupons, but they should make sure that all of the employees are aware of what offers they will offer. I was going to book my appointment online, but I called to make sure that they would honor the coupon. I found it to be very poor customer service and will certainly not visit Spa Xanadu again.
Would you visit again?
No
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Atmosphere
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Had A Great DayBy LadyEagle | January 27, 2008
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101 of 208 People Found This Review Helpful
I treated myself to a relaxing birthday gift. I was greeted with a friendly smile and treated well. The surroundings were great with relaxing music and the staff that I had contact with (2) were friendly. I enjoyed the whirlpool spa for 20 minutes before having a 60 minute deep tissue massage. They even gave me a cup of tea before and after my seaweed wrap and facial. The woman giving me the massage was great and the whole exprience was wonderful.. I now know where to go locally when the need arises.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
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worst service everBy strawberry | November 11, 2007
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89 of 180 People Found This Review Helpful
My friends and I went to this spa thinking it would be the best spa ever but when we walk in there was no one there to greet us, we had to wait for 10 mins and finally someone came in ask if were checking in then he gave us the form and ask what size are feet then took us in a room without telling us what to do. there was no tour of the place, they gave us the wrong package and top of it they would not fix the mistake instead they gave us 20% off coupon during m-th, we have told them we wont be able to use during the week but still they did not fix the mistake. we were charge more for the wrong package. And the website, we thought it was a nice area but it was small and their amenities were not satisfying.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
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Best Spa for CouplesBy Jeni | July 24, 2007
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73 of 138 People Found This Review Helpful
My boyfriend and I like to get a couple's massage here... There is a private couple's bathroom upstairs, with a sauna, shower and changing area. There is a private sitting area upstairs, too. The massages have been excellent and the people are very nice. No LA snobbery here!
We look forward to going together again!
Would you visit again?
Yes
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Service Variety
Atmosphere
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Great Relaxed AtmosphereBy Nuria | June 11, 2007
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57 of 134 People Found This Review Helpful
My first visit to a spa ever was at Spa Xanadu. The people are all very friendly and willing to answer any and all questions regarding the services offered, without pressure. Having spafinrder.com gift certificates didn't impact how I was treated. The massage was wonderful and the woman who took care of me that day was very sweet, unintimidating and knowledgeable in what she was doing. It is a great place to enjoy a quiet and relaxing day of pampering and am looking forward to my next visit in a few weeks!
Would you visit again?
Yes
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Service Variety
Atmosphere
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Great place, good staff.By Miagru | February 12, 2007
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57 of 114 People Found This Review Helpful
My husband & I both enjoy coming here. It's NOT a discount place, hence you can expect to pay near $100 for a massage. However, considering that you get time in the spa room with saunas & a whirlpool along with your massage, it's not all that bad of a deal.
The facility is clean, and the staff professional.
It's a treat.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Very WelcomingBy JudithS | November 9, 2006
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87 of 143 People Found This Review Helpful
I visited Spa Xanadu for the first time, and everyone there was very sweat. There Spa Facilities are one of the best aside from there technicians! I am now planning to bring my husband so we can enjoy the private Spa for two!!!
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
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Great place!!By Annep | April 20, 2006
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35 of 85 People Found This Review Helpful
I love the atmosphere at Spa Xanadu. The staff was very friendly and helpful. The service was excellent. What a hidden lilttle secret. I recommend this spa to anyone.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Try the herbal steam bath before your treatment!By Lizalita | March 2, 2006
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31 of 64 People Found This Review Helpful
I have been back twice since! I did the Xanadu bliss treatment package with a friend (bride to be) and felt so soft and relaxed after. Fabulous massage too!
Would you visit again?
Yes
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Service Variety
Atmosphere
Staff Expertise
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Location & Hours
Business Address
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Spa Xanadu
26 E. Huntington Drive
Arcadia, CA 91006
United States
Phone: +1(626) 821-0687
Facilities & Amenities
Facilities
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Steam Room
Showers
Changing/Locker Rooms
Sauna
Jacuzzi
Amenities
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Changing/Locker Rooms
Slippers Provided
Robes Provided
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