-
About In-Symmetry
Nestled on the south side of Potrero Hill in San Francisco, California, In-Symmetry offers guests deep tissue massage and gentle facials, all of which feature its signature hot stone therapy.
Location
-
-
ADDRESS
650D Florida St
San Francisco,
CA
94110
United States
Phone: 415-875-9020
In-Symmetry
3.67 out of 5 stars
Overall rating based on
3 Reviews
2 of 3
(67%)
Customers would visit this business again
-
I love this place!
-
5.00 out of 5 stars
34 of 63 People Found This Review Helpful
I've been going here for years, and have referred at least 20 friends who have all agreed that this is one of the best places for a massage in SF. Where else in SF can you get a awesome hour-long hot stone massage for $70?!?
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: In-Symmetry
So glad you've had positive experiences! We are reopening at 650D Florida St this December, and we hope you'll come check us out again!
Did you find this review helpful?
-
Making an appointment takes forever and is NOT relaxing
-
1.00 out of 5 stars
25 of 45 People Found This Review Helpful
I just tried to make an appointment at this location.
1. The online booking doesn't work (5 min spent so far).
2. I called and the owner answered. I was on hold for 5 min, so hung up to call back (10 min spent so far).
3. When I called back, I was put on hold again.
4. When I finally talked with someone (the owner), I had to enter my information in the system because I was a new customer. This process took about 5 min (15 minutes spent so far).
5. We discussed why they needed my address, email, AND phone (would I get marketing emails/fliers?, etc). Answer: all are required otherwise you can't make an appointment (20 minutes spent so far).
6. The owner didn't like me questioning her policies--she decided to reject service to me.
TOTAL TIME SPENT TRYING TO MAKE AN APPOINTMENT, NOT SUCCEEDING: 25 min.
A relaxing spa experience starts with good customer service when booking appointments. Perhaps their services are worth the hassle, but I'll never know.
Would you visit again?
No
Service Quality
0.00 out of 5 stars
Service Variety
0.00 out of 5 stars
Atmosphere
0.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
Reply from: In-Symmetry
I'm so sorry you had a negative initial experience with In-Symmetry. Our booking system does require certain information to book an appointment, but we can assure you that you won't be subject to any unwanted marketing materials. Hopefully you've found another resource for therapeutic bodywork!
Did you find this review helpful?
-
Aaaaaah.
-
5.00 out of 5 stars
24 of 62 People Found This Review Helpful
Although In Symmetry is not in the easiest to find location, when you walk it the door, you are already relaxed. Every massage I have gotten here has been wonderful, and I love the hot rocks.
My husband is very particular about his massages and has come back each time with a smile on his face.
I was happy to see they accept spa finder certificates.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: In-Symmetry
So glad you had a good experience! We've actually found a new (easier to find!) location at 650D Florida St (between 18th and 19th). We're reopening our doors in December, and we hope you'll come check us out!
Did you find this review helpful?
Location & Hours
Business Address
-
In-Symmetry
650D Florida St
San Francisco,
CA
94110
United States
Phone: 415-875-9020
In-Symmetry
By
unknown | Wednesday, 23 May 2012
