Sundara Inn & Spa

I was anticipating the visit to this location for quite some time. My cousin had told me about it and from the looks of the website the location was fabulous. My husband and I visited on our 5th year anniversary. The facility was amazing and I was really relaxed and pleased with the set up of the location, but the service was quite dissapointing. My massage therapist was late meeting me and had to be paged more than three times. I was rushed to complete my exfoliation and did not get the chance to take a visit around the facility as I had anticipated. I was offered another massage when I return, but I'm not sure that I would.

This spa is a dream come true. They picked us up at our hotel door with a luxury car . from ther it just gets better. the service was the best I'v seen .the experience was great. they showed us around the spa before hand so we knew what to do and where we could go after each treatment. The transition back into the real world was gentle.

I was very hesitant being from San Francisco when my mother told me we were going to a Spa in the "Dells." A tourist trap for the mid-west with water parks and endless "souvenir" shops. However, this place was absolutely wonderful and I was totally surprised. We did the full day - loved the cold/hot bath experience... super massage and then relaxing by the pool. We plan to go back again when I visit next summer.

My husband and I needed a break and wanted to spend some quality time together. We reserved two nights and we just loved it! This is one of those I never wanted to check out. The staff was so accomdating no request went unanswered.

While the spa was very nice, the rooms were overpriced.No exercise programs or fitness classes.If you are looking for strictly spa services and a quiet get a away this is for you.

My husband and I just returned from a weekend at Sundara. The staff was very professional and accomodating. We stayed in a villa and the ambiance, fixtures, bedding and space was well designed and well laid out. We loved the bedding so much that we will be purchasing it for our home. The food for lunch and dinner was very good the the waitstaff was very pleasant. My husband had a deep tissue massage and loved it. I had a wonderful facial with a well informed staff (Karen). I enjoyed my botanical hair masque as I had never had a service like this before, but the staff made the service feel rushed and somewhat lacking. I have had pedicures at spas all over the country and felt the one at Sundara to be only mediocre. The treatment rooms were rather plain and could use a little more attention to cleaning. The relaxation room was the biggest shock to both of us. It was very crowded, acoustics were poor, seating looked rather worn and there were no chaise lounges to stretch out and relax on. While a relaxation space is not revenue generating space per se, more attention to this area would have dramatically improved the luxury of the overall experience. The outdoor pool area is beautiful and the heated pool is a wonderful touch. The products sold in the boutique are quality and both my husband and I bought a significant amount of products. Overall, this was a great experience and we will return.

Coming from a very hectic busy season as an accountant, my husband and I had a fabulous time. We visited for a Sunday night in the middle of May2009. Every staff person was helpful. The facilities were outstanding, and there was plenty of room. We were a little disappointed that we didn't get help in the purifying area....we had to go and find someone which took quite a bit of time. We ordered dinner in our room that evening and it was decent. Great presentation..average food. The room was great. Great whirlpool tub and awesome human-carwash shower :) In the morning the breakfast buffet was pretty average. My facial was excellent and my husband said his massage was the best he'd ever had. We will definitely return.

Coming from a very hectic work schedule, my boyfriend and I had a fabulous time. We visited for one night in the middle of this past May. Every staff person was extremely helpful. The facilities were outstanding, and there was plenty of room. The front desk helped us order pizza for dinner, and in the morning the cooks specially made us breakfast because the buffet did not have any vegetarian options.My only suggestion was to post that there was meat in all of the breakfast food at the buffet, for people like my boyfriend and I. The pancakes had bacon or ham in there, and we didn't realize it until we took a few bites, which gave us stomache aches on the ride home!

I visited Sundara Spa with my sister-in-law last year when we were in Wisconsin Dells (on a trip she had won in a raffle).The staff was excellent; the treatments we received divine. We were a little surprised to find the spa to be much smaller than we had expected, and the hot tub got pretty crowded even on a weekday. But the relaxation room was great, and the pool area wonderful.All in all, we're really glad we visited Sundara and would recommend it to anyone!

I just returned from my 5th trip to lovely Sundara. As usual, everything was for the most part amazing.My partner and I stayed at the Kalihari resort for a night, and then had reservations at a little known resort outside of town. When we arrived at said resort, we were extremely uncomfortable with the surroundings, and thankfully were able to cancel without any hassle. We were then planning on going into and staying in Chicago, but decided to stop at Sundara to see if they had anything availiable. Boy did they. We got a room for 2 nights for only $180 a night, which by the way was the same price of staying at Kalihari! We felt like theives!We've stayed in most of the rooms, but this time were in there smallest suite. The only thing missing was the whirlpool tub, but we didn't mind that at all. The purifying bath ritual is still my favorite part of Sundara. If I could wake up to that every morning I'd be a very happy and healthy person. We both recieved massages that as usual were incredible. The heated outdoor pool was equally amazing. We are normally at Sundara in the winter so we don't spend to much time outside.Our two nights were going so well we asked to extend our stay an extra night, which was accomated very easily, and at the same price of our other 2 nights.Being a guest throuout the years at Sundara we've seen a few things change for the better. The customer service, which can be hit or miss, seems to be improving rapidly. Also, the addition of the free breakfast in the Radiance Rotunda is an amazing touch that we both adored. Also, the new sandles they provide are a lot more comfortable then the old ones.The improved customer service really showed thru during some extremely severe weather. We recieved a call in our room letting us know about the approaching storm, and shortly after that we got another call asking us to come down stairs into hallway due to a tornado warning in the area. Though cramped and uncomfortable, the staff were extremely comforting and were constantly updated us on what was going on. When the power went out they were there immediately with flashlights, and made the unpleasant experience as pleasant as possible. About 5 hours later we had another tornado warning, and again the staff was amazing.Any negatives? Just one. My room key had to be reactivated several times. Still not sure what was going on with that.Overall, I am a true life-long lover of Sundara. This was very evident when I heard on the national news what happened at Lake Delton, and my first thought was hoping that Sundara wasn't affected. So, if you are nearby and want a place to relax, look no further then Sundara! You'll thank me.