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About Philipes Spa
Philipes Day Spa & Cosmetique is staffed by an experienced team of professionals who personalize each treatment and help guests formulate a daily skin and body care regimen. The 4,800-square-foot facility is composed of ten treatment rooms (including skincare and massage rooms), nine mani/pedi stations, Vichy shower, boutique retail area, and relaxation room. The extensive menu of pampering services includes microdermabrasion in addition to the signature Hydrating Body Butter Treatment, Stone Massage, Peppermint Sea Salt Pedicure, Ultimate Rehydration Milk Manicure, and customized spa facials. Philipes Day Spa & Cosmetique is a member of Halcyon Days Salons & Spas, an elite group of distinctively elegant spas located throughout North America.Location
Services
Massages
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Aromatherapy
Deep Tissue
Facials
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Glycolic Acid
Oxygen
Hair/Nail Services
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Makeup Instruction/Application
Manicures
Pedicures
Waxing
Facilities & Amenities
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Locker Room
Robes Provided
Showers
Body Wraps
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Algae/Seaweed
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Great manicureBy Sarah B | March 4, 2012
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17 of 32 People Found This Review Helpful
I visited Philipes for a manicure and was impressed with the quality of the work. I was not, however, left with the impression that it is the type of place I could go for a relaxing spa day.
Their service menu and product line are extensive.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Bachlorette PartyBy NathenaD | October 10, 2011
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39 of 76 People Found This Review Helpful
Just went last weekend, I booked this appointment a few weeks out and called several times to verify and add or delete people or services. The staff was very helpful and blocked out the time slot for us while I contacted everyone. The day of the appointment we arrived a half an hour late (traffic from Bloomington) and they moved things around to fit us all in with all of the services we requested! My Best Friend was a little stressed when we got there but after her massage she felt great and really enjoyed her Manicure & Pedicure. The employees even stayed late to fit us all in. They really took it serious that it was a special day for her and helped start the trip off right!
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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AwfulBy EmilyC | June 23, 2011
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39 of 84 People Found This Review Helpful
I've been to this spa a few times and have been thoroughly dissatisfield with their quality of service and personnel. On my most recent visit I was rushed into the pedicure room where I was given minimal attention and had to listen to the worker complain to the girl next to her about how much she hated her job. It was evident in her quality of work. She shoud not have been exposed to the general public with this attitude and I will not be returning, even though I have a gift card with more money left on it. I'd rather spend that money on the merchandise at the front of the spa or let it go to waste.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Nice Spa, but logistics could use some workBy angiem | May 25, 2011
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32 of 81 People Found This Review Helpful
My husband purchased a spa package for me after the birth of our son. It was a surprise to me and he just told me to show up. After I got home and he asked about it, he realized that they did not give me all of the services he paid for. They FORGOT to provide one of the HOUR long services included in the already overpriced package. When I went back, they did the service (although it was rushed through and not at all relaxing and was only about 35 minutes and not the hour that was built into the package) and no one even offered as much as an apology. I would only go back if I got a gift card, but this time I will make sure I know EXACTLY what it is I'm supposed to be getting so they don't skip a service!
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
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Great for the money!By AMYF | April 19, 2011
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34 of 83 People Found This Review Helpful
I have been several times to have manicures and last week a pedicure as well. I think they do a wonderful job; I loved both last week! They are personable and friendly and it's very reasonable. I will definitely go back.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Don't waste your money-WAY OVERRATEDBy sharon b | April 11, 2011
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37 of 81 People Found This Review Helpful
You be the judge: I booked 2 weeks in advance to have a facial 2 days before my wedding, arrived at the spa to be told they didn't have my reservation and was given no apology or anything. When I ask for the manager, she said they had computer issues and all appointsments for that day were lost, so they went ahead a booked new ones! WHAT??? so all the people, like me, who showed up, were out of luck. I had been there a year before for a massage and it was so painful, I was sore for days and it wasn't a deep tissue massage. The staff was rude and not helpful at all. this place is WAY overrated
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Over-rated.By Abigail | March 30, 2011
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43 of 88 People Found This Review Helpful
I've been to this spa a few times and while I was pleased with the service I got, I was disappointed that they didn't actually provide me with a full 60 minutes of service. When I arrived, they took me back to a lockerroom to change into a robe and slippers...nice. And then I was taken to a relaxation room....nice. But when I left after my facial and looked at the clock, I realized that all the time I'd spent in the lockerroom and the relaxation room was extracted from my 60 minutes of service. So my facial had actually only been like 40 minutes! Not nice!
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
Staff Expertise
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It's a good little spa-nothing grand!By LisaB | February 15, 2011
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38 of 90 People Found This Review Helpful
I've used Philipes for the pedicures and manicures, my fiance has had a massage here. They are or were a bit overpriced- making add on's their expensive part. Their store in the front is cute but again can be expensive. The chairs for the pedicures at the time I went splashed water up and out of the bowl causing you to really roll up your pants and hold onto your purse or you'd run the risk of getting drenched. The staff is friendly though and the location is offset from the main traffic of the upscale mall down the street.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Great Spa!By Kat W | January 26, 2011
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38 of 82 People Found This Review Helpful
I absolutely love this spa! I have just recently found it and so have only been 5 times. They are so nice and have great knowledge about products and services. I always leave feeling wonderful and with wonderful products that I know will be perfect for me! I am suprised about the unhappy reviews I have seen but take it from me you need to experience each service they offer! I will not go anywhere else!
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Most unsatisfactory.By AngelaG | December 17, 2010
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47 of 88 People Found This Review Helpful
I booked pedicures for my friend and me at the same time. When we arrived, we learned they had moved one of us to an appointment 2 hours later, contacting neither of us about the change. I took the later appointment, spoiling our vacation "kick off". Both of us reguarly get pedicures at our neighborhood discount salon, but we had decided to splurge for the pedicure at this luxury salon. We booked Phillipe's regular pedicures, and were stunned that they did not include any scrubbing of the feet with a loofah or stone, nor did they include any foot or leg massage. (Those service cost even more!) Cuticles were pushed quickly and poorly. Polish application was messy. They put something on top of my polish for quick drying ... which I watched turn to big spots of opaque white on top of my red polish. They refused to remove/replace the polish ... just swiped over it with remover to get rid of the white opaque, leaving it even messier. Worst of all, I later called three times and was never allowed to speak to the manager. I mailed a lengthy letter of complaint, and never received the courtesy of a reply, nor any offer of apology. I prefer the skilled, polite, reasonably priced services of my regular neighborhood discount salon
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
Staff Expertise
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the experienceBy justinaa | November 12, 2010
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33 of 76 People Found This Review Helpful
this was a nice spa but personally did not find the services or staff - comparible for the price. however, i would return to give other staff a chance
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Friendly staffBy ChenS | September 1, 2010
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22 of 44 People Found This Review Helpful
I recently had an incidence when I had to contact their manager for resolution. She was very helpful and quickly resolved my issue. I also bought very cute baby hats and outfits at this spa and although they are a bit pricey, they are unique and my 1.5 year old loved them! So overall I like them better now.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Would never return!By Stephanie | April 30, 2010
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30 of 53 People Found This Review Helpful
My best friend and I booked a couple's pedicure at this spa and it turned out to be a terrible experience. The pedicure itself was subpar, and the girls were downright rude. We were seated on opposite ends of the pedicure room for our couple's pedi. We asked if we could wait for two seats together to come open and we were told that we'd just have to come back another time. The techs were put out that we asked for french pedicures and my friend was told by her tech that her pedicure wouldn't look right because her toes were "weird".
The service was rushed and totally basic.
After we left, I called the manager to explain our situation. She was extremely apologetic and expressed her desire to make it "right". She asked if we'd return to have our service redone if she'd send us giftcards. I told her that we would. A few days later, the giftcards arrive in the mail-- the value of both cards wouldn't cover a single service for ONE person in that spa- let alone two. So much for making it right. I guarantee that those giftcards are going to sit unused. We won't be returning.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
Staff Expertise
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A Good SpaBy LisaB | February 25, 2010
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27 of 49 People Found This Review Helpful
I've gone twice to this spa- both times for my feet and hands. They usually can get you in same day if not next day which is a plus if you have kids! The staff is nice, not overly talkative and the pricing is pretty fair on services, however the product pricing is a bit steep!!
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Somewhat subparBy ChenS | September 25, 2009
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31 of 61 People Found This Review Helpful
I have gotten a GC for my birthday so I went ahead and booked a package. I had facial, manicure, and pedicure. The facial was horrible, probably one of the worst I have had. The manicure was OK, but I loved the pedicure. I came back a second time for the pedicure alone and liked it again. So for now I'll just stick with that.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
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rude girls and horrible massageBy jennballard | November 29, 2007
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37 of 62 People Found This Review Helpful
I have been to this spa several for times, for different services. (nails,massages, make-up) and the girls up front are usually rude. I am taking my business elsewhere. This is a customer service industry and if you cannot be polite and cater to the needs of your clients then you should not be working there. Massage - was very bad. I have had massages all over the country, too.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
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Good experienceBy michaela080 | October 28, 2007
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29 of 60 People Found This Review Helpful
Not the best massage I've ever had, but the atmosphere was nice. I liked the locker room.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
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What a disappointment.By JLK71 | April 17, 2007
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31 of 58 People Found This Review Helpful
I received multiple types of service from Philipe's several times per month for about a year. I finally shopped around for another salon, for several reasons.
1. The services are rushed & they lost their quality control. My husband purchased a very expensive day package for me --- I sat around in the "Relaxation Room" while they sorted out which services I was to receive, they forgot my lunch and one of the technicians was blatantly rude.
2. The aestheticians leave the room for 10-15m per facial. My current salon does a hand/foot massage during down time while my mask sets.
3. Their relentless marketing of products became tiresome. During check-out, I was always presented with a barrage of products to buy. Their product advice was not consistent from visit to visit.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
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By Susan | September 5, 2006
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38 of 63 People Found This Review Helpful
Really enjoyed the total experience - the facial was great; eyebrow shaping and eye make up lesson was also wonderful
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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love itBy brielle | August 28, 2006
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37 of 68 People Found This Review Helpful
i first went to this spa for a facial, but returned for countless mani-pedis, massages and i get my eyebrows done regulary. i would highly recommend this spa to everyone.
Would you visit again?
Yes
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Service Variety
Atmosphere
Staff Expertise
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Location & Hours
Business Address
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Philipes Spa
4635 East 82nd Street
Indianapolis, IN 46250
United States
Phone: +1(317) 578-9900
Facilities & Amenities
Facilities
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Showers
Changing/Locker Rooms
Amenities
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Changing/Locker Rooms
Robes Provided
Preview of your Review
Philipes Spa
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