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Don't go here!By reviewer108 | August 31, 2011
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38 of 50 People Found This Review Helpful
A month ago I went in to sign up for passes. Upon arrival, I spoke to the owners of the studio and they explained that they still didn't know how to work the system to issue my passes, but that I could still purchase them.
To process my payment they made a phone call to their Danforth location to process the credit card payment (and were therefore unable to provide a physical receipt). Yet, they assured me that they had my information and that I could come pick up the passes the next week.
Over the next few weeks with numerous visits and phone calls to the studio, I was informed every time that they had no record of my passes or my payment and that they would have to look into it, and that I could pay again if I wanted to do a drop in class at the moment. But throughout all of this wasted time, no one ever got back to me and I eventually asked them to reverse my transaction and cancel my payment - which they agreed to, but then never did. I am now dealing with an investigation through the credit card company to put a stop payment on the studio, because they are still as useless as ever when I call about the hassle and wasted time they have caused me.
Would you visit again?
No
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The Yoga Sanctuary
355 Iroquois Shore East Dr
Oakville, ON L6H 1M3
Canada
Phone: (905) 842-9642
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