Customer Reviews for Casa Verde Spa (12)
May 29, 2013
My how things have changed
What was once a wonderful spa with a friendly, inviting staff is now a chaotic mess of snotty employees. I suggest you save yourself the horror and frustration of having one of their "stylists" practice on you. Beware! There is an employee who has no idea how to color hair and will do whatever she pleases with your locks. It's a loud and not at all relaxing environment.
February 20, 2013
Not what it once was
A long time ago I used to be a regular customer to Casa Verde. I loved the haircuts (though super expensive) and got my eyebrows and bikini waxed on a regular basis. However, about 5 years ago (around when they remodeled) they had some turn over and the staff was no longer friendly and services horrid. Prices went up, quality went down. I tried to give them a chance; but after receiving a horrible and uncomfortable pedicure, a lousy and bad looking haircut that I had to go somewhere else to fix, an allergic reaction to their products, and a terribly and embarrassing waxing visit I said enough is enough. Haven't back since. And no I would never go back again
January 22, 2012
Just another Aveda Retailer
Too busy pushing product to care about the service of customer. Too chaotic, had to wait in line to check in for massage at the register. Massage therapist was busy finishing one customer just to have another customer to start within minutes. Too expensive for services rendered. The atmosphere is not ZEN!! This is was the worst massage experience from beginning to end. This salon is all about pushing the Aveda product and not servicing the customer. Very disappointed.
August 18, 2011
facial & aromatherapy relaxing
I had Enbrightenment Facial which included Pure Aromatherapy Ritual with fragrant essential oils. I felt very relaxed. My face looked glowing.
March 26, 2011
Worst Pedicure Ever
I visited Casa Verde with my daughter today for a pedicure. The employees are very nice and I would say that was the only reason I didn't leave. Now the pedicure experience I would rate as the worst I have ever had, I would even rate below the beauty colleges I used to frequent in my 20's. They brought us in a room where they had a massage table set up and you leaned back almost like a lounge chair. But this was not comfortable because they put a large metal bowl under your feet and you have to hold in in place with your feet if you stretch it will go off the table. They put a round pillow under my knees but because of the way I had to sit/lay it didn't give any support. First they squirted this cold lotion on feet in the empty metal bowl and walked away then brought in one pitcher of water. The top of my feet were cold, and I had to keep readjusting to make sure I didn't slide my feet down and send the bowl off the end of the table. They didn't sand or sluff my feet and didn't trim my nails well. You feet are very close to the persons face it is just weird. I had visited this spa previously and had an OK experience but was sitting up in a chair. Maybe other services are better but don't waste your money on a pedicure.
September 17, 2010
Beautiful haircut - eyebrow wax less than.
Case Verde is a beautiful Aveda Spa and Salon. It is clean and welcoming when you arrive and the staff offers you cold water or hot tea. I booked a hair cut, brow, and leg wax. Hair cut: Beautifully done by a professional stylist who wasn't chatty and focused on making me feel relaxed. She suggested products that might help my oily hair and gave a great scalp massage. The cut was just what I asked for and I was satisfied. Waxing: The leg was fine and the aesthitican tried her best to distract me because I told her I was scared of the pain. She did a good job and my legs were smooth for weeks. I was less than pleased with my eyebrows though - the shape was all wrong and she took way too much hair off - I was mortified! In her defense I should have spoken up and made it clear that I didn't want my brows to look too drastic. Overall, I enjoyed my experience at Casa Verde and will return. The employees are professional and it is clear that they adhere to the Aveda concept.
January 7, 2010
More Than a Facial
I went in for an Enbrightenment Facial and was pleasantly surprised to receive a complete facial plus upper body massage to enhance the experience! Wonderful - I recommend Diane!
December 26, 2009
I had a very mediocre facial. The esthetician refused to give me the service I asked for after she had "evaluated" my skin. I basically just got a greasy rub down on my face and had to come home and clean all the goop off my face. I will say she was pleasant though. I've had facials at "schools" that equaled this. Not worth the money or time.
August 7, 2009
Wish I had visited this site and read the reviews before I visited Casa Verde. All of the written materials in the shop indicate pedicures are $30-50. I was charged $65. When I asked the pedicurist why it was different from all the written materials in the shop she responded with attitude in her voice - she didn't know why, that's just they way it is. That wasn't the worst of it. The pedicure was a mess. Crooked cuts, polish messy and smearing off the edges, it bubbled before I even got home. I emailed the manager and sent photos that evening. Wasn't even given the courtesy of response. I'm in the market for an all service spa to call my own. This wasn't it. Not a very friendly environment. I would NEVER go back...for anything, unless it was for an apology and a refund.
January 31, 2008
Save your money!!
Save your money!! I've went to Case Verde twice, but only just because I got a gift certificate for X-mas. I would never spend my own money there. I felt really uncomfortable there and the staff is not friendly. I've been to better spa's that are half the price of what they charge. Lilke I said, Save your money!!
July 11, 2007
I had a wonderful experience at Casa Verde. I'm not into massage or other touchy feely, but I did have a relaxing experience with a haircut. Their recently remodeled building is lovely. I was very satisfied with the cut, the stylist was pleasant and cut my hair with my wants and my face shape's needs in mind. The stylist helped me find products that work well at home for my hair type, without being pushy or sales-oriented. I am very satisfied with my experience at Casa Verde and will visit again.
June 21, 2007
I would never recommend anyone going to this place ever! They absolutely messed up my hair. They do not listen to the needs and wants of their clients. The go into a world of their own assuming what the client may need. I went in for hair color - and came out absolutely un-satisfied. The color was not close to what I wanted. The technique was horrible. My hair is absolutely fried! And not to mentioned all of this cost over $180.00. The entire time you are there you cannot even relax one bit. They continuously try to upsale you.... push products on you. And get you to spend even more money with them. I would not recomment this salon / spa to ANYONE!
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