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About David Alexander Salon and Spa
At 7,000 square feet, David Alexander Salon and Spa is a full-service salon and day spa destination. The spa features exclusive Institut Esthederm facial and body treatments. These wellness services are designed to bring about both detoxification and rejuvenation.
Location
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ADDRESS
130 Lubrono Drive, Suite 100
Annapolis,
MD
21401
United States
Phone: +1(410) 224-0519
David Alexander Salon and Spa
3.60 out of 5 stars
Overall rating based on
10 Reviews
6 of 10
(60%)
Customers would visit this business again
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Stacey LaRochelle
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5.00 out of 5 stars
1 of 2 People Found This Review Helpful
Prior to seeing Stacey, I changed hair dressers constantly. I guess you would call me high maintenance. I've known Stacey for ten years and would follow her anywhere. She is amazing with color and styles and is always up to date on the latest trends. I've introduced her to five of my friends, and all rave about their experience with Stacey. I highly recommend her and her salon.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Front Desk snootiness
By
nikket
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September 28, 2011
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2.00 out of 5 stars
14 of 22 People Found This Review Helpful
I had gone to this Salon for a few years. I finally had to leave because the front desk staff are so nasty and unpleasant to deal with. Well, I decided to give it a try again today (9/27/11), and the phone call was so unpleasant, so we don't need business, that I just told the young lady, never mind, I will go elsewhere.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
2.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Reply from: David Alexander Salon and Spa
Nikket
I can only apologize for the experience you had. we strive to be the best at what we do, and hope to learn from our mistakes. I would like to know more about what happened. Please feel free to contact me directly!
Scott B
Co-Owner
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Not what i asked for
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3.00 out of 5 stars
9 of 21 People Found This Review Helpful
I made a same day appointment specifically a 90 minute requested a deep tissue massage, a therapist experienced with a lot of pressure and was assured they had the perfect therapist for me, i also scheduled a facial. I showed up 30 min early to fill out paperwork,when i get there i find out i had only been scheduled for a 60 massage, and the facial. My therapist shows up 15 minutes late for my appointment, again when i met with the therapist she asked if there was anything she needed to know about, I told her between my shoulder blades were really tight and my lower back was really sore. She started me out on my back did my scalp and a small facial massage then got right into my shoulders. She quickly moved to my arms and the rest of my body. She saved my back, for last, and was very little time to work on it. Only when I directed her specifically what to do did she ever actually use deep tissue techniques and that was only for the last 5 minutes or so. I informed the staff of all of this before I left I was told the owner would contact me first thing in the morning that did not happen. I called and was told they were to busy to help me the owner would call me later that day or on Sunday, again did not happen.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
Reply from: David Alexander Salon and Spa
Tabitha
I think you may have us confused with Alexander's of Annapolis. We have not had a female therapist in our employment since early 2010. I am confident if you should try out our therapists you will have a much better experience!
Best Regards
Scott B
Co-Owner
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Visit with David worth the trip
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3.00 out of 5 stars
9 of 19 People Found This Review Helpful
I always hesitate when I visit a new spa and when I entered this one I thought, "OK, this is another hair and nail salon holding itself out as a spa."
However, once you get through the very busy hair salon, you enter a different suite of rooms and the domain of David the massage therapist. He knows how the body works and is eager to offer suggestions to help your overall body well-being. I would definitely visit again when passing in and around Annapolis.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Poor Service at front desk
By
JaneS
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August 31, 2010
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3.00 out of 5 stars
20 of 35 People Found This Review Helpful
I had been going to DA for almost a year and liked my hair stylist, the cut and color I rcvd. When I tried to schedule my next appt I was not able to secure a spot on the calendar for the evening time slot I regularly booked. I offered to go one week early or one week later but nothing was available. The owner offered to assist. While I had usually recvd good service and very generously reciprocated via of tipping for the stylist and the assistant who washes hair, I have since moved on and found another salon who wants my business and is willing to accomodate my tight work schedule. The front desk person could not have been more unhelpful, and DA should not have offered to assist and figure out the scheduling if they did not mean it -- and they didn't mean it because I never heard back from them.
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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As much or as little as you want
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5.00 out of 5 stars
29 of 48 People Found This Review Helpful
I love this salon & spa. I drive 20 miles to get my hair cut and cared for by Jamie and her team. Jamie does a great job listening to what you want and delivering it.
While getting my haircut, David was recommended to me by Jamie. So I scheduled a 90min massage. OH MY he was amazing. David is knowledgable and very perceptive. He targets your "trouble zones" I've only been back once for a 110 min massage because my travel schedule is pretty full but I will be return to a regular schedule as quickly as possilbe, awaiting to see if David notices any improvement as a result of my "homework" as he assigned.
Finally, Renee was recommended to me as well by Jamie (my stylist), as I was getting a haircut and desperately need a brow wax! Not only did I get my brows groomed, I scheduled a facial. Although, I don't like facials, I consider them a necessary evil. Renee does a very good job of caring for your skin.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Nice visit, but expensive
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4.00 out of 5 stars
33 of 55 People Found This Review Helpful
I found the staff to be very friendly however, it does seem to be on the more expensive side. I would go back and wish that they had more packages or specials.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Massage and Hair Heaven
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5.00 out of 5 stars
31 of 57 People Found This Review Helpful
I drive one hour to have my massages at David Alexander. Every holiday I ask for gift certificates! The staff is friendly, courteous, helpful and experienced. My massage therapist has her qualifications all over the walls and she's received so much specialized training - and it shows! I needed medical massages and her hands have healed. I have also had a great haircut here and my mom has her hair cut and styled here all the time. The hair stylists are all warm and friendly, have great ideas without pressuring you either way, and you always leave looking and feeling gorgeous. I own my own business and I can honestly say that this company has worked very hard to deliver the level of service they do. I don't know if all their customers have experienced the same thing, but I would be hard pressed to believe that anyone received awful service here, as another reviewer has suggested. I have been here so often over the course of two years and have never experienced anything near what that other customer says they experienced. While it may not be the same as a spa experience at a luxury resort that caters to the rich and famous, it is still WAY above the quality available in most day spas. I highly recommend this spa!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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The worst customer service ever..
By
Veera
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October 7, 2007
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1.00 out of 5 stars
35 of 70 People Found This Review Helpful
The people in there are so stuck up and have no respect for their customers. They messed up on my appointment and the lady whom I had an appointment with had the audacity to talk to me like I wasted her time when I showed up late because of their own mistake. If she doesnt have time for customers she's probably in the wrong business. I was gettin a 400$ service done for cryin out loud..Please never see Chrissy from that salon.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
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I Love it Here!
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5.00 out of 5 stars
47 of 77 People Found This Review Helpful
I love my visits to see Scott at David Alexander. He does such a great job with my highlights. I always feel great when I leave. It has a nice, comforting, relaxing atmosphere and the staff is very friendly. I recommend it to my friends all the time. I've found other salons to have a "stuck-up" feeling, but not at David Alexander. They are the best!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
Location & Hours
Business Address
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David Alexander Salon and Spa
130 Lubrono Drive, Suite 100
Annapolis,
MD
21401
United States
Phone: +1(410) 224-0519
David Alexander Salon and Spa