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About Renaissance Day Spa Inc
Renaissance Day Spa works to give each client a professional, relaxing and rejuvenating experience. The spa provides clients with services such as the signature Brazilian Rainforest Body Wrap, seasonal aromatherapy pedicures, chai soy latte facials and the Propolis Body Wrap treatments. Renaissance also offers waxing and manicure and pedicure services along with massage and body therapy treatments. Guests may relax in luxurious signature spa robes and slippers provided by the spa.
Location
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ADDRESS
101 Smith Drive, Suite 6
Cranberry Twp,
PA
16066
United States
Phone: +1(724)772-6245
Renaissance Day Spa Inc
4.05 out of 5 stars
Overall rating based on
21 Reviews
15 of 21
(71%)
Customers would visit this business again
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Diamond in the Rough
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5.00 out of 5 stars
0 of 1 People Found This Review Helpful
A diamond in the rough. You would never know how peaceful this place is from the outside. As you ascend the stairs, you can feel the stress begin to melt away as you enter the tranquil environment. Services are wonderful. Charlotte, thank you for all of your help. You are a gem. I loved Cindy and Crystal! Cindy's massage skills are great! She found all of my sore spots and worked them out so deep.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Thank you for your wonderful comments about the environment being tranquil. Naming each of us in your rating was more than special to read. I am blessed by those who work here and by clients like yourself who make every day in this business so worthwhile. We look forward to your next services with us.
From The Heart
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great experience
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5.00 out of 5 stars
16 of 31 People Found This Review Helpful
My husband and I went this past week for a couples massage as a treat for our 13th wedding anniversary. Irina and and Cindy were very professional and made us feel great! Would highly recommend this place. The owner on the way out even offered to buy us an appitizer if we were going to go eat lunch. Its been a few days and my husband is still saying how relaxed he feels. We will be going back soon.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Thank you for your kind words of recommendation. It was our pleasure to complement your happy occasion. The service people who work here are so talented and I am so happy that you both agree with that. We look forward to your return visit. Your husband feeling so relaxed means a lot to us too!
From The Heart
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Wonderful Spa Experience!
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5.00 out of 5 stars
17 of 38 People Found This Review Helpful
I have been a client of Renaissance Day Spa for over 10 years. The professional and courteous manner in which I am treated, as well as the luxurious pampering I receive for every service keeps me going back year after year. Char, the owner has always shown concern for my entire spa experience and the entire staff makes sure that my service needs are met. Massages by Cindy and Irena are therapeutic, relaxing, and professional, as are the facials performed by Elena and Tina. I've also had wonderful manicures done by Crystal.
Char keeps up with the latest techniques and products to provide the ultimate overall spa experience. I feel relaxed upon entering the newly renovated pre/post spa rooms and always leave feeling pampered and with a sense of well-being.
Thank you, Renaissance for always meeting my service needs and exceeding my expectations for a
restful spa experience....
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
My sweet Louise, you have been more than a joy to serve. You too have served in more ways than you could ever be thanked enough for. It will always be a pleasure to serve you and your beautiful family. You know how much I appreciate our relationship as it has evolved over the years.
From The Heart
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Couples Massage Heaven !!!
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5.00 out of 5 stars
18 of 36 People Found This Review Helpful
I am a repeat client of this AMAZING spa, because of my wondeful experiance I convinced my husband to get the "couples massage" with me. This was his first time getting a professional massage and did not know what to expect...Well, this experiance just blew him away !!! First off the owner and staff greeted us with open arms and assured my husband that his massage woudl be amazing...We went back into the BEAUTUFUL waiting area before our service and entered into HEAVEN !!! My Husband could barely walk and was so very relaxed and pampered that the clients in the waiting area were sold on getting Swedish massages form the look on my husbands face...Pure relaxation as well as I "of course" !!! The staff as USUAL were VERY PROFESSIONAL and CARING and made our "couples massage" an experiaance to remember...WE WILL DEFINITALY be back again and plan on pampering ourselves more often...Renaissance is surely and experiance you will definatley remember !!!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
I remember both you and your husband. The greatest reward for our service was your husbands total relaxation. It was such a joy to see him go from apprehensive to totally committed to the value of massage.You made that happen for him and I think that made you so very happy too. Thank you for your continued support and future relationship with us.
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flowermoon
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5.00 out of 5 stars
16 of 31 People Found This Review Helpful
This spa is the best I have ever been to! You will experience 1st class service beyond anything you have experienced. I am blown away and cannot wait to return. The owner is so kind and professional. I can see why my friend recommended me here!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Very Degrading Attitude
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2.00 out of 5 stars
21 of 38 People Found This Review Helpful
Woman owner displayed a very degrading attitude towards my pedicure.
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Dear Debbie Barr. I always ask every potential client when they are making their appointment if they have any communicable situations with their hands or feet. I explain, if necessary, what we can and cannot do. We cannot put other clients at risk but there are adjustments to the service that would make the experience wonderful if a client had a problem. The question I asked you is asked of every client that calls in. It is not to degrade-it is to protect you and the other clients we have served for the past 21 years. I treasure my clients, you among them, and would never want to offend you. I will continue to ask the same questions because I must continue to protect all who enter these doors. That has always been a comforting thought to clients not a degrading one.
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Pampered in Cramberry and Loving it.
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5.00 out of 5 stars
18 of 36 People Found This Review Helpful
I just came back from the most relaxing day at the Renaissance Day spa in Cranberry. I scheduled a massage because I felt I needed a little pampering. I work full time, have 2 children and travel quite a bit on business. The staff was friendly, the massage was awesome and the newly renovated design at the spa....absolutely BEAUTIFUL! It was so relaxing and serene that I didn't want to leave. I would recommend the Renaissance Day Spa to anyone!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Your kind words are heatfelt and very appreciated.
We look forward to your next visit Robin. Thank you
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wow
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5.00 out of 5 stars
18 of 40 People Found This Review Helpful
i have been coming to this for years, and hope you do also. the renovations they have made to this spa is very beautiful and tranquil. and as always EVERYONE there is so loving, never rushed,, and warm hearted and will help you in every way possible. If someone doesn't have the answer, they will find it! . they let u relax and just experiance the calm and soothing invironment you are in after a long day of work, or whatever hustle n bustle the world twirls you in, you can excape there. and i feel bad for those who speak negativly. its such a shame.... this spa has consistence.. CONSISTENCE! and i capalize this because its the truth. I wouldnt be returning after so many years if it we'rnt true. And the owner is one of a kind, her love for her "home" her "family" and clients is unmatching. Thank you renaissance day spa....
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
What a breathtaking review. I cannot thank you enough for your kind words and the generous expression of you feelings about me but most of all about my trusted and loyal staff,
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Great Spa!
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5.00 out of 5 stars
22 of 45 People Found This Review Helpful
I have been to several spas throughout the U.S. and this one ranks in my book as one of the highest quality spas in the country. The atmosphere is beautiful, clean, and relaxing. The service is outstanding and the staff is always kind, attentive, and accommodating. There is an extensive list of services and products to choose from. I Love This Spa!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
The description of your spa experience, where you sight our atmosphere and staff qualities, makes our service to you so very worthwhile. May we continue to provide you with our very best. Thank you.
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best one yet
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5.00 out of 5 stars
18 of 41 People Found This Review Helpful
I have traveled to many spas in the US and I am a member at Renaissace for past 4 years. I get monthly massages. The high quality massage that Irina gives with her professionalism and kindness makes my experience here one of the better spa experiences in my travels.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Irina is amazing! She is loved by all. Thank you so much for sharing your valued and well traveled opinion about the spa. We will continue to give you the very best experience possible and never take your faithfulness for granted.
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A Very Pampering Experience
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4.00 out of 5 stars
19 of 38 People Found This Review Helpful
My Husband purchased me a gift package for Christmas and I decided I would treat myself to the PAMPERING EXPERIENCE of a "Spa Day"...I was greeted and taken back to the changing rooms to prepare for my first spa service. Cindy, my masseuse was ABSOLUTELY WONDERFUL, truly professional and calming, my swedish massage was so relaxing THat I almost lost my footing getting off the table. I was offered refreshment and waited for my next service which was my pedicure. Tina my pedicurist was friendly, experienced and took her time in making my feet look "beautiful"...My facial with Elena was next, can I say she was the utmost of professional and very, very experienced in what she was doing, I felt like I was in heaven with the beautiful atmosphere and music and the TOTAL care made in giving me the most wonderful facial ever. Next came my manicure with Crystal, I was not iimpressed and felt I was rushed through at this point and asked to pay but my nails did look wonderful and shaped beautiful...Overall, I will DEFININATELY be back to try more of the services offered and promptly told my hisband "you know what I want for my Christmas gift !!! Renissiance Day Spa will give you an experience in pampering you will not soon forget !!
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Hi Leslie Tarr. Maybe we could make it up to you by offering you a re-do manicure where you do not feel rushed. I will upgrade the manicure too! I don't want one service to color your thoughts about the spa. We are here to serve and relax you. Please call. Also, thank you for your kind words about my treasured service providers.
P.S. The spa renovations are now complete!
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Reasonably priced spa
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5.00 out of 5 stars
8 of 26 People Found This Review Helpful
This morning was my first visit to this spa...I had a gift card, so I scheduled a pedicure and manicure. They were able to get me in quickly and the staff was very friendly. No one tried to sell me additional services and I was in and out in an hour. I found the spa to be reasonably priced and very clean. Overall a great experience. I would definitely visit again!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Summer it will be our pleasure to serve you again and again. May we never fall short of your expectations! Thank you for your kind words.
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Great Place
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4.00 out of 5 stars
14 of 23 People Found This Review Helpful
Yesterday was my second visit to this spa and I really enjoyed my aromatheropy massage. Cindy was truly great. I was so relaxed when I left that I didn't mind driving home in a snow storm! Everyone there is always very nice.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Thank you. Clients like you make the spa a worthwhile venture even 21 years later. We look forward to serving you again and again.
From The Heart.....
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Just like family!!!
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5.00 out of 5 stars
11 of 21 People Found This Review Helpful
i absolutly love this spa!! they treat you as if you were part of their family! truly a wonderful and professional experiance. you will never find such a beautiful clean ( you could eat off their floors!) environment with beautiful relaxing music that just takes you away from the husltle and bustle of everyday life. you are greeted with such warmth and invitation! and the staff! oh my gosh! so caring and giving of the hearts they have for their clients and each other. its not like a " oh get you in get you out kind of place at all'..they care about you. cant say that about most places.. but this spa.. a must go to! truly a wonderful experiance.. thank you Renaissance Day Spa.. i will be back !
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Once you enter our doors you become our extended family and we like it that way! Clean, relaxing, warm and caring is what we strive for. The fact that you sight all of these is very humbling and much appreciated. May we continue to serve you well. From The Heart...
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I love this spa!!
By
GinaM
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December 15, 2010
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5.00 out of 5 stars
8 of 22 People Found This Review Helpful
I absolutely love going to the renaissance day spa. They have such a wide variety of services and all of the staff is extremely friendly and efficient. It is also a very relaxing atmosphere and I go there to unwind quite frequently. The owner has gone to great lengths to make sure every detail of the spa is perfect from the decor to the cleanliness of every inch of the establishment. I myself own a business and can appreciate this plus what a well run establishment it is every single time I have visited there. I have referred at least 15 people to this spa and every person has been satisfied and has become a repeat customer.
Gina M
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Renaissance loves you back! I will always treasure the referrals that you send to the spa and continue to treasure you as well. Kudos to my staff who strive to never fall short of a client's expectations. May we continue to live up to your standards. Thank you.
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Outdated
By
anns
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December 14, 2010
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2.00 out of 5 stars
11 of 23 People Found This Review Helpful
A friend and I chose to go together for the whole spa experience. We had massages, manicures, pedicures and facials. Everything was rushed and the staff, not very friendly. Very money focused and tried to sell products and additons to the services that were already purchased. The area was very cramped and not spa like at all. Manicures were given in the hallway! Very disappointed. I arrived early, before my friend, and was whisked away to get my services started and did not see her for hours.
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Thank you for your review. You should see us now. The entire decor is zen to the max and the areas have been greatly enlarged. One thing I don't understand is the hallway manicures. Our manicure area is a seperate room. You are correct in saying that you did not see each other for a few hours. That is because while you were having your facials and massages you were in seperate rooms. If you specify couples rooms you will be together. You will never find a more loving group of professionals than you will here. They have been doing their jobs at least 10 to 25 award winning years. Are you sure you were at this Renaissance and not the other 2 that are not affiliated with us but are in Pittsburgh? Give us a try-we would love to serve you. From The Heart...
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Degrading experience with facial
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2.00 out of 5 stars
9 of 19 People Found This Review Helpful
As a treat, my friend & I scheduled facials and massages. The "lady" who did my facial needed to be trained in the art of customer service. She continually found "problems" with my skin that she could "fix" if I was willing to pay for upgrades. I have had several facials prior to this one and was never treated like this. She continually pointed out problems (oily skin, dry cheeks, big pores, roseca, etc.) I left feeling like an ugly, pimply creature. She treated me rudely just to make an extra buck. While I was laying there trying to relax, she commented on the "poor" condition of my hands and nails and told me I should have scheduled a manicure because my nails looked terrible. (Granted, I bite my nails and they don't great. But that was none of her business.) For about a week afterwards, my face was a mess. Whatever she used made my face break out. I have never, ever had a problem/ reaction with a facial before. I will NEVER go back to this place and will tell anyone who asks what a bad experience I had. A day at the Spa is for relaxing not to be degraded!
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
I am so very sorry for your experience. How can we make it up to you? Give us a chance to serve you again. I have no idea what went wrong but I personally will make it right. I mean this sincerely. Noone will know who you are-except for me. Just let me know in advance. I will arrange it all.
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Just okay
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3.00 out of 5 stars
14 of 27 People Found This Review Helpful
My visit to this spa was okay. The massage was good but not great and the decor could use updating.
Would you visit again?
No
Service Quality
3.00 out of 5 stars
Service Variety
2.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
Give us another opportunity to serve you and to right the wrong. The decor is totally zen now and I wish you could see it.There are pictures right on this sight. Once again, I am personally sorry for our shortcomings.
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Cancellation fee of $50 - more than a doctor visit!
By
Elena
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August 3, 2010
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1.00 out of 5 stars
16 of 39 People Found This Review Helpful
I do not have a good memory of this SPA.
I went there a couple of times and then the last time I could not make it for personal reasons. I called at the last minute saying I could not make the appt.
They charged my bank acct directly for $50.
I do not want to judge the Renaissance Policy however what can I say is that I do not know any other beauty business that does that.
My family doctor charges $25 for late cancellation fee, and, I do not think that the time value of a Phd Doctor is less than the one of a SPA masseuse!
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
I feel bad to differ with you but we do not have a cancellation fee. What we had was a policy that required a 24 hour cancellation. This is not an unusual policy. It is a very common practice within the industry. Some will only accept 24 hours. Policies make for an honest expression of what the spa and the client expect from one another. The title of Phd or masseuse doe not make the policy. What makes the policy is the measure it provides to insure that the masseus/service provider makes what they need to live on. They may not be a family doctor or a Phd but they have the same basic needs. Thank you for the opportunity to serve you in the past.
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Best stone massage ever
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4.00 out of 5 stars
15 of 37 People Found This Review Helpful
I had a stone massage and it was the best I ever had. I would go back for sure!
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
Did you find this review helpful?
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Back to the 80s
By
JodiA
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September 4, 2009
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3.00 out of 5 stars
34 of 61 People Found This Review Helpful
The spa was outdated. The decor was circa 1984 and was riddled with fluorescent lighting, which made it far from relaxing. The services were fine. The pedicure I got lasted a long while, but I did not enjoy the atmosphere and did not feel "pampered".
Would you visit again?
No
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
Reply from: Renaissance Day Spa Inc
You should see us now. Spa finder features pictures of the zen atmosphere and what a change it is! Try again-I think you will like what you feel and see!
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Location & Hours
Business Address
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Renaissance Day Spa Inc
101 Smith Drive, Suite 6
Cranberry Twp,
PA
16066
United States
Phone: +1(724)772-6245