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About A Fresh Face Skin Care Clinic
A Fresh Face Skin Care Clinic is an Aveda-affiliated spa facility offering a full menu of day spa treatments. Their goal is to design treatments to bring guests back into balance, using nurturing high-touch approaches and providing unique sensory experiences. Among the most popular items on the menu are Aveda Elemental Nature Massage, microdermabrasion, chemical peels, Aveda facials, and acne therapy. A range of hair services for men and women such as haircuts, color and highlights, and hair extensions are also available. Services can be enhanced with add-ons such as a 15-minute aromatic steam bath and revitalizing eye treatment.
Location
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ADDRESS
3713 Highland Avenue
Manhattan Beach,
CA
90266
United States
Phone: +1(310)545-2227
A Fresh Face Skin Care Clinic
4.09 out of 5 stars
Overall rating based on
22 Reviews
17 of 22
(77%)
Customers would visit this business again
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A Fresh Face
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5.00 out of 5 stars
65 of 137 People Found This Review Helpful
I had a microderm facial last week and my skin looks and feels great! A very relaxing atmosphere and the price was definitely right. Only $99.00 and in this economy, I was impressed! Thanks Victoria
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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good service good produts
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5.00 out of 5 stars
100 of 177 People Found This Review Helpful
I like this place, Its right on the beach and parking is good. the girl i think she is the owner she is so helpful and knows her skincare! Helped my daughter clear up her acne after 4 visits. We will be back.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Hairstyle and facial
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5.00 out of 5 stars
87 of 169 People Found This Review Helpful
I was amazed at the haircut i received from freshface. I am very picky about my hair and she did a great job. Relaxing atmosphere and they are very skilled in what they do. Thank you victoria and i will be back.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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GREAT SERVICE, FRIENDLY , GOOD PRICES!!!
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5.00 out of 5 stars
98 of 199 People Found This Review Helpful
I COME TO FRESH FACE FOR MY SKINCAREAND OTHER SERVICES. I GET FRIENDLY SERVICE AND A VERY NICE TREATMENT FOR MY SKIN,
I WILL KEEP COMING BACK. WANTED TO LET EVERYONE NO HOW VERY HELPFUL THE OWNER IS AND SHE LIVES WHAT SHE DOES.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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magic hands
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5.00 out of 5 stars
102 of 195 People Found This Review Helpful
Victoria has magic hands, her masages are wonderful and her facials are the best. I feel so comfortable and feel so good when I leave. I always enjoy coming back
Would you visit again?
Yes
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Dishonest and Unethical
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1.00 out of 5 stars
99 of 190 People Found This Review Helpful
Ladies and gentlemen,
Please check your credit card statement even if you don't pay with your credit card. Make sure to get a receipt and check for accuracy. A few friends and I had to deal with unauthorized transaction showing up on our credit card statements a few weeks after the visit to the salon. At first she claimed I had a balance so she had to use my credit card without my authorization. (I gave credit card number when I made an appointment which she required). When she realized I could prove that I paid in full using Spa Finder gift certificates (I made copies of my Spa Finder before I redeemed them) she came up with a shallow excuse that she runs the business by herself without any help and how overwhelmed she gets...etc. I didn't appreciate her insulting my intelligence. She can write her own reviews just to bring up her spa's rating but she needs to learn the business ethics.
Would you visit again?
No
Reply from: A Fresh Face Skin Care Clinic
This review is False and very unfair the client is Dishonest and it's a real shame people lie on these reviews. We have a outstanding rating with spa finder and have been with them for years Also rated with A+ with BBB and most all customers for over 20 years now. 10 years in the manhattan location. We love what we do and take much pride and joy in the spa business.
Remember some people you can't please!
We would never on purpose take money from a clients credit card. if error we would refund asap as we have made a few errors in 10 years. But always credit back if it was our error. Rest assured!!
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Have acne??Go to A fresh face!! I got Great result
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5.00 out of 5 stars
108 of 203 People Found This Review Helpful
I walked in to A fresh Face as a walk in, No apt. I had a case of bad acne for a while and didn't know what to do anymore.
I was treated by Victoria she is the acne specialist there.
I read about some other reviews of people going there but after talking to Victoria I found out it's hard for her to find good help, but she has been in the business for 20 years and loves skincare and hair styling. She did a series of microdermabrasion facials with some kind of chemical peels with it.
My skin looked pretty red after each apt. But better the next day.Being a guy i didn't want to use 4 products everyday to change my skin but she put me on just two products.
I purchased the skincare by Aveda and Victoria custom blended some oils in it for my acne skin. It worked.
My skin is clear and looks better than it has in a long time!
Thanks To A Fresh Face.
Would you visit again?
Yes
Did you find this review helpful?
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Very relaxing and good facial
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5.00 out of 5 stars
103 of 196 People Found This Review Helpful
This is my Third microdermabrasion facial from a A fresh face.
I like how my skin looks and feels. A very relaxing and nice facial.
I will continue to follow up on a monthly basis. Professional and quaint little place.
R.B
Would you visit again?
Yes
Did you find this review helpful?
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Long time client..Love this place!
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5.00 out of 5 stars
100 of 183 People Found This Review Helpful
I always get the best sevice when I come her, Always on time and very enjoyable to see my facialist.She loves what she does and it shows. I do like to share it with my friends.Been coming here for years and will continue to give a good review.Up to date on style and skincare and problem skin treatments.
It's right on the beach and easy parking. Good prices and personal service and located by good shopping.
Would you visit again?
Yes
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Absolute waste of money and time
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1.00 out of 5 stars
106 of 209 People Found This Review Helpful
First of all, I did not enjoy the facial. It was one of the worst facial services I have received in a long time. The lady was pushing for additional services and products the whole time that I could not relax at all. She kept telling me that I should wax my brows just like a friend of mine did earlier that day and my friend was very happy with it. I found out that my friend did not get her brows waxed. The lady blatantly lied to me.
I did not appreciate the way this place does business and I will let my friends and co-workers who use SpaFinder know about it. I will stop buying SpaFiner certificates as long as SpaFinder is affiliated with this spa.
Would you visit again?
No
Reply from: A Fresh Face Skin Care Clinic
We do remember this client. We are sorry she feels this way but always happy to make your service better and invite you back. With exception to false reviews any lying. Honesty will get you much further if we feel you didn't get are bes we would always like to comp you another one on the house. But not in these case with this client sorry. We do have the right to also refuse service.
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Owner
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5.00 out of 5 stars
58 of 110 People Found This Review Helpful
A fresh face did not rip off Stephanie....There was a missunderstanding in apt time She was issued a credit for the special . She didnt speak up on the special that was on line. She had to change her apt time to a sunday we had a massage therapist out sick who tried to get in touch with me . We would never rip off anyone. This client will be compensated her 49.00 and we will make sure of it. Spa finder is a great site and we have plenty of happy customers for over 7 years now. Stephanie the reviewer has a credit issued to her card. It;s a shame we did have a sick massage therapist out on that sunday we don't take sunday massage generally.We love our customers and we don't rip off!!
Owner
Victoria Coleman
Would you visit again?
Yes
Did you find this review helpful?
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I was ripped off.
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1.00 out of 5 stars
35 of 69 People Found This Review Helpful
It is unfortunate to have to report, for the purposes of warning others, that I was ripped off by A Fresh Face.
I received a Spa Finder gift card for my birthday and had not used it in about a year. I wanted to use the card so I went online to research various spas in my area for services and prices. I chose A Fresh Face because she was offering a holiday special for a microdermabrasion and facial, which was normally priced at $99 for $49. When I called to make the appointment, I stated more than once that I wanted to take advantage of the special price of $49 and that would be using my $50 gift card.
She performed a nice facial on me and, at the time, I thought I would certainly return there in the future. She pointed out the rosacia on my nose and said she could "zap" it. We discussed prices and she agreed to "zap" 5 areas for $30 each for a total of $150. She said it would also include a follow up visit in two weeks because many times it requires more than one treatment.
I agreed because I had just received a $99 microdermabrasion for $49 and I had my Spa Finder Gift card.
When we went to check out, she charged me $99 for the facial. I indicated again that I was taking advantage of the holiday special rate of $49. She indicated that my treatment included the facial and that it was $150 on special for $99. Since there was another woman waiting, I did not want to argue ... perhaps I was mistaken.
I had already picked up her brochures, so when I went home, I took a look at the brochures and visited her website and found that she was lying. She did not have any microdermabrasion listed for $150 and the microdermabrasion with facial was listed for $99.
I called her and told her I was overcharge. She made a shallow excuse and said she would credit back $50. I called her back and reminded her that she was supposed to also check the rosacia and I suggested that instead of the credit, I would like another facial so that she could check out the rosacia and rezap any areas that needed it.
She scheduled an appointment a few weeks away. I called her the day before the appointment to confirm and to remind her about our arrangement. The day of my appointment I again called to confirm and then asked if she had a time available other then 1:30. She said she usually does not work on Sundays, but she had another appointment, so she could take me on Sunday at 1:00. Since that time also worked for me, I decided to take it.
I showed up today at 1:00 and she was not there and she didn't bother to call me to reschedule. I work so many hours during the week and I hate it when people screw up my time off. This appointment was right in the middle of my day and then she had the nerve not to show up.
Now I must call my credit card company and put the charges in dispute ... if I still can.
Unfortunately, I will not be using SpaFinder again, nor will I ever buy a SpaFinder gift card. Great idea, but I guess anyone who owns a spa can be on spa finder.
Would you visit again?
No
Reply from: A Fresh Face Skin Care Clinic
BY owner . These are people who abused the coupons and wanted something for nothing and have a trail of bad reviews on people. as we did the investigation we see they were all written at the same time. Please come visit our spa and see for your self
Thanks
Management
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You get what you pay for
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1.00 out of 5 stars
32 of 66 People Found This Review Helpful
If you want to experience relaxing and professional spa experience, go some place else.
Would you visit again?
No
Reply from: A Fresh Face Skin Care Clinic
This is a coupon special who showed up late and did'nt get all of her service. There are about four coupon people who took service and showed up late and not at all. In the contract you signed it stated you would be charged.
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Waxing is painless and Fast!
By
dd123
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December 28, 2008
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5.00 out of 5 stars
25 of 49 People Found This Review Helpful
I go in once a month for all my waxing. I also use victoria for all my fashion needs, she is my stylist for hair and fashion...one stop shopping... can't beat in when I'm in LA. I will be a long time client and refer my buddies for hair cuts waxing and cool denium.
Doug
Would you visit again?
Yes
Did you find this review helpful?
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I have finally found a salon/spa that I love!!!
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5.00 out of 5 stars
24 of 47 People Found This Review Helpful
I just got back from A Fresh Face Skin Care Clinic and
I had the best facial everrrr! They have EXCELLENT service and High end skin care products, great staff.....ask for the Obaji anti aging facial. it's amazing. I look 10 years younger!!
Would you visit again?
Yes
Did you find this review helpful?
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Great service
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5.00 out of 5 stars
24 of 47 People Found This Review Helpful
I got a really nice pair of jeans and a very nice haircut. The service was great and i will go back there next time i need a haircut or a new pair of jeans.
Would you visit again?
Yes
Did you find this review helpful?
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Great Styling
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5.00 out of 5 stars
19 of 42 People Found This Review Helpful
Great little shop, and even better service. Love the range of beauty and styling servies offered on a personal level. Great chest wax, and Victoria has given me the best hair cut ever.
Would you visit again?
Yes
Did you find this review helpful?
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BEST WAXING!
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5.00 out of 5 stars
25 of 48 People Found This Review Helpful
Victoria was amazing!!! Best Wax job ever!!!! NO PAIN!!
Would you visit again?
Yes
Did you find this review helpful?
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The best massage ever!
By
Poch
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August 31, 2008
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5.00 out of 5 stars
27 of 49 People Found This Review Helpful
The most incredivle deep tissue massage ever. Very curtious and professioinal employees.
Would you visit again?
Yes
Did you find this review helpful?
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Absolutely Appalled
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1.00 out of 5 stars
31 of 57 People Found This Review Helpful
The owner is the individual who does the treatments. First off, she's incredibly rude. Secondly, she over charges. I had asked for a swedish massage and she charged me for a more expensive deep tissue massage. I've had plenty of massages in my life and hers was a poor excuse. She's incredibly pushy for additional treatments and buying products. She also sold me used and already opened products at a jacked up price. When I didn't tip her because I was so appalled at my experience, she had the audacity to call me and yell at me. I'm really surprised she even made it on this site. Truly awful spa, person, and experience.
Would you visit again?
No
Reply from: A Fresh Face Skin Care Clinic
Meg we are sorry you feel that way but these accusations are false and we did are best and the owner is a lovely person and cares about her work and if she has pleased her clients. You must have taken the follow up call in a negative way. you got are special discount price and you left no tip. It's are concern why you would'nt leave a tip? if the service was not up to par we except that but please don't attack us with cruel hurtful reviews. You must know one of are compeditors and are trying to take are ratings down....We were shocked by this! We will continue to give are very best and not let people like you effect us.
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Quaint and Relaxing
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5.00 out of 5 stars
26 of 44 People Found This Review Helpful
Very relaxing atmoshpere and the service is fantastic. I get the brow wax and tint as well as the eye lash tint and it is perfect every time! I have taken my mom, sister and husband for various services and we are never dissapointed.
Would you visit again?
Yes
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just what I was looking for,very professional!
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5.00 out of 5 stars
18 of 46 People Found This Review Helpful
I learned about this skin care clinic when I did a google search for anti-aging facials. I would like to share that my treatment at A Fresh Face was so wonderful ,and relaxing.
I felt like I got knowledge about my skin, and a very thorough and relaxing facial. Some perks I didn't exspect.I also look for sterile spas whenworkinf with my skin. This spa was very clean.My skin looked great when iI left and even better a week later.
Anti-aging skin teas, and tonics, warm hand ,and foot, parrifin dip, and a warm thank you for my business, along with a follow up call, and a invite back for a different service, Wow that's the first! I will be visiting again soon!! I will bring a friend ,or my mom for valentines .
Thank you Fresh face.
Polly O
Would you visit again?
Yes
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Location & Hours
Business Address
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A Fresh Face Skin Care Clinic
3713 Highland Avenue
Manhattan Beach,
CA
90266
United States
Phone: +1(310)545-2227
A Fresh Face Skin Care Clinic