Customer Reviews for Aura Day Spa (24)
July 1, 2016
Worst Manicure I've EVER Gotten
For a "spa" manicure, it's the poorest quality I've ever gotten. The girl had to paint my nails multiple times. I left with paint on my skin, my nails not fully painted, and uneven layers. The manicure looked a week old the day it was done. SO disappointed
March 23, 2015
I love this place
I received a spa finder card for my birthday and luckily found Aura. What a clean and relaxing spa. My massage was excellent and pedicure girl gave me the best foot massage ever! I returned for a second visit with my mom. We were welcomed immediately and again the services were great.
August 15, 2014
Terrific spa experience!
My daughter and I booked a mini-spa day package with a facial, spa manicure and spa pedicure. WOW! It was absolutely terrific. We both left there feeling refreshed after peaceful and restful treatments. We felt totally pampered as both the therapists were absolutely professional and skilled. Can't wait to go back!
September 9, 2013
After having discovered Sharon at a salon in New Haven, I was so happy when she reached out to me to tell me she was at Aura Day Spa in Branford! This spa is like a little oasis of calm after a hectic day. Sharon is a great aesthetician, I won't go anywhere else for waxing. She also does a great pedicure, I always feel like a new person when I leave her spa!!!
September 7, 2013
I visited Aura for the first time. I had a facial with Melissa. She is very gentle and thorough. She also recommended an eye lash tint which i never had and absolutely loved. I will definantly be back. Already have my next facial booked.
May 9, 2013
I Heard some Gossip..
I overheard some talk about this spa by my co-workers. I had a Spa finder gift card that I didn't know where to use so I called. It was very convenient for me to book an appointment. The massage with Eileen was to die for and I had my first facial. She did a complimentary aging scrub and lotion for my hands. I was treated so well and everyone was so nice. I will definitely spread the gossip, A great little place.
April 12, 2013
Had a hot stone massage at Aura two days ago and got burned by the stones placed on my back. One blistered, rather gross. PLEASE be very careful of hot stone massages here! The owner called me a liar and won't refund my full $60 (Living Social voucher amount). Pretty lame! As for the massage itself: awful. I feel like I have been beaten up. If this ever happens to you, TAKE PICTURES! DO NOT SIGN A WAIVER if they have you come back.
We stand by our Quality of each service and Customer Care. Safety and sanitation is always top priority. I never in my career of 18 years called a client a liar. I am proud that we have many other clients positive reviews due to Spa Finder and Living Social clients. Thank You all for being so wonderful. If I may add the matter is resolved after the client slandered myself and staff and received her money back.
November 4, 2012
I am frequent spa goer and thanks to a SpaFinder gift card I found Sharon. All my needs were met. The facial was amazing and left my skin glowing for weeks. I never received so many compliments! I am glad I found her and highly recommend her to anyone who is searching for a great facial.
November 3, 2012
I have had many facials over the past 10 years on a regular basis. My prior esthetician moved to Florida, so I took a recommendation from a friend to visit Sharon. What a sweetheart! Warm , gentle, and by far the best facial I've had in a while. Best of all, my skin was absolutely glowing for days. I would like to pass the recommendation on to anyone who takes their skin serious.
October 24, 2012
October 24, 2012
What a find! Thank you Aura Day Spa. My mom and I came in for facials and massages. We were treated exceptionally well and the treatments themselves were sooo relaxing. I also booked another appointment with Sharon for waxing, she is so gentle and has many years of experience. I completely trust her!
February 22, 2011
Couples Massage A+++++
We did the couples message at Aura Day Spa for Valentines Day and it was great. We were there 15 mins before our appointment and greeted with a smile and escorted into the waiting area. The waiting room was fantastic. We both had sparkling cider served in champagne glasses, and choc covered strawberries. Its was private and we were never felt rushed. Then the massage therapists introduced themselves and took us into the couples room. The massage was awesome and the couple's room was so tranquil. When the massage was done we were escorted into another private room for some water and I was presented with a rose. We relaxed in that room for 20 mins or so. This was the most romantic thing me and my husband did in years. I loved it from beginning to end. We are coming back again for Mothers Day...
February 2, 2011
What a great spa!!!!
I usually don't write reviews but I felt compelled to comment on the facial I received from Aura Day spa last week (especially since the person who gave me a gift card told me about Lauren.) I have had quite a few facials due to a fun combination of acne and sensitive skin that I've been battling since puberty, and my experiences have definitely ranged from amazing to horrible. But this facial was definitely the best I have ever gotten. Lauren really knows her ingredients, and I felt so relieved that she answered my questions but didn't turn the whole thing into a hard sell, which can really ruin a relaxing experience. Anyway, the extractions were thorough but not too painful, and throughout the rest of the facial I was incredibly relaxed. I loved that she explained what she was going to use and why at the beginning, and then let me relax for the duration of the facial. The only sad thing is that I'm moving out of state in May and won't get to keep coming back for much longer.
January 31, 2011
The experience was heaven
I received a few spa finder gift cards for the holidays and visited the most adorable spa, (Aura Day Spa) I Love new experiences, Everything about this spa was amazing. The perfect get away from the ordinary day. The setting was delicate and intimate. The service and the staff were perfect, knowledgeable and had personalities that were so pleasing. The experience was heaven..I will be back again soon...
January 31, 2011
Thanks Lauren: Had my first professional waxing done with Lauren and it was a brazilian wax. Brave huh? Lauren made me feel so comfortable and it hurt only as much as when I got my legs done, (Not Bad) It was over before I knew it. Lauren was really terrific (she is one of a kind) and I love her facility. It's nice and has a private feel to it, definitely worth the money. Will be using her for all my waxings from now on and for everything!!! Thanks Again Lauren
January 28, 2011
I used my gift card at Aura Day Spa and absolutely loved it. The upscale and earthy atmosphere was so relaxing, my shin care therapist was genuine and made me feel as though my visit was a personal experience and I was not just recieving a service. I would recommend this spa to anyone. When I ran into a scheduling pinch, they did eveything they could to accommodate me. Definately give them a try, you won't be sorry.
January 22, 2011
My friend and I went to visit Aura Day Spa in Branford for her birthday. It was a lovely experience and totally relaxing. We got a pedicure and a back massage. Even just a back massage was totally relaxing for the entire body. Their pedicures were very well done. It felt very personal and the Staff were very attentive to our every need.
January 13, 2011
Worst brazilian ever
I came in and based on the last recommendation, I used the same girl. She literally rushed me out of there. I have had many brazilians before, but never had I been so uncomfortable. My palms got all sweaty since I was so nervous at how fast she was going. There was no "heads up" as to when she was gonna pull. She also used a regular wax, which left ingrowns all over. After my wax, I had a spa pedicure/manicure scheduled with a young looking girl, who also was in rush to get out for the night. She told me she no longer had time to do a spa mani, and would only be able to do a regular mani. I told her to just do the spa pedi and that I would come back another time (which will not be happening). The place looked nice, atmosphere was nice, but my experience was far from it.
We are so sorry of your unpleasant experience with us at Aura Day Spa. We hired an aesthetician that had many years of experience and convinced us that she was an expert in her field of skincare. Well we quickly found out that was not the case, we received more than one complaint on this employee and she was terminated immediately from employment. She is no longer with us. We strive to have the best of aestheticians on the shoreline here at Aura Day Spa, and we have accomplished that. Hiring that particular employee was my fault and again, my apologies. A valuable lesson learned. Owner of Aura Day Spa.
October 11, 2010
I visited Aura Day Spas new Branford location, and it was so relaxing and beautiful (cute), It was a Saturday, and I had a full day experience and it was wonderful, I started with a facial, It included a neck, shoulder, leg and foot massage, wow, most relaxing facial I ever had...The rooms were spotless and the atmosphere was cute and perfect. I also had a pedicure, manicure, and a full massage. Lauren, Marlena, Jackie, and the entire staff was wonderful, I recently returned to try Reiki, and wow, what a wonderful experience, I have returned again with 4 of my friends for a day at the spa, and it was just as wonderful as the other times (consistency). A big thank you to Aura Day Spa, I'm glad I found you.
August 7, 2010
worst pedicure ever
I recently had a pedicure with this spa and found it to be a so called spa pedicure and was a very poor very basic pedicure. No massage and not very good. I will not return. Also I found it hard to find in a house with a bunch of doors and a nasty entrance.
We are so sorry of your unpleasant experience with us at Aura Day Spa. We hired an aesthetician that had many years of experience and convinced us that she was an expert in her field of skincare. Well we quickly found out that was not the case, we received more than one complaint on this employee and she was terminated immediately from employment. She is no longer with us. We strive to have the best of aestheticians on the shoreline here at Aura Day Spa, and we have accomplished that. Hiring that particular employee was my fault and again, my apologies. A valuable lesson learned. As for the appearance of our entrance, we had just opened the Branford location and had not finished the renovations, and my apologies of not finishing the upgrades to our new location in a timelier manor. Thank you for expressing your frustration as it made us step up the completion of the upgrades to the location. Owner of Aura Day Spa.
May 18, 2010
Great, Relaxing Spa
I have been to Aura a couple of times and was really impressed. The facial I recieved was wonderful. My skin felt wonderful afterward and I was pleasantly surprised by the massage that accompanied the facial. Lauren creates a relaxing, soothing atomosphere from the moment you walk into the door. I highly recommend Aura.
December 30, 2009
A++Bes facial massage I've ever had
I recently visited Aura Day Spa for the first time after recieving a gift certificate for my birthday and I was more than impressed...First of all, I was able to get an appointment on a Sunday (which can be hard in an upscale spa esp. calling the day before) - I had a regular basic facial, expectig just a cleansing and mask but I was pleasantly suprised..I was welcomed to tea by my facialist who was the sweetest girl who made me feel very comfortable. She gave me a wonderful cleansing and exfoliation but I was most impressed with the massage in the middle. She was gentle yet effective, taking her time massaging my face and shoulders. She seemed to use some sort of technique focusing on pressure points and loosening muscles I didnt even know were tight! I was not expecting such a thourough massage - and she even gave me a full arm and leg massage while my mask was on!!! The whole treatment from start to finish was something I would expect in a 5 star resort and was certainly not what I have had from previous inns and salons (I only go 2-3x a year, but still!! I left there completely relaxed, I even felt my sinuses were clearer from the massage. I dont usually write reviews much but I was so impressed I felt like I should let them know how much I loved it and hope others who are looking for more than a basic facial know to try this one!!! Thank you again to Aura and my facialist - I will be back again!
October 8, 2009
The PERFECT Brazilian wax
It is soooo difficult to find a reputable spa that does Brazilians. Aura is top notch...CLEAN, pleasant, comfortable. I was so apprehensive the first time, but Lauren has a way about her that you instantly feel relaxed. She is polite, funny, and makes the experience so much less awkward than you might expect. She's THOROUGH and quick. I wouldn't consider going anywhere else.
July 1, 2007
Couldn't be better!
My day couldn’t have been better and I highly recommend services with Lauren at this spa. For my friends wedding, I set up appointments with Lauren for multiple services (manicure, pedicure, waxing, and a facial). The atmosphere was calm and completely relaxing. The spa is also extremely clean. The room where I had my waxing and facial had soft lighting and up-to-date equipment. The bed was so comfortable. In an adjacent room, I had my pedicure and manicure. The pedicure was done in a new portable tub. I’m used to getting pedicures in the large chairs and this was so much more relaxing than I initially thought. It was more soothing and quieter than the large chairs much to my surprise. Lauren was fabulous and is a great professional. She is personable – knows how to put a client at ease with a great sense of humor, but also seems to know when a client just wants to relax and enjoy the soft music in the background. I had my waxing first, followed by my pedicure and manicure. The day before my manicure, I had severely cut one of my fingers – right by my nail. Lauren was creative in working with that finger and not putting me in any pain. My nail on that finger looked just as great as the other nails. My facial was the final service. Lauren had me complete a client card with important health related questions. She discussed my skin with me – something not done at a previous spa. I was so comfortable during the actual facial that I could have fallen asleep during it. At the end, Lauren talked with me about my skin and recommended types or products that might be helpful, but did not push pricey products or name brands at me. The services started promptly on time and went smoothly. I didn’t feel as if I was being rushed at any time. It really was wonderful experience!
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