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About Casa Spa
Casa Spa, located in central London, offers a relaxing experience which aims to restore your inner wellbeing after the stresses of city life. Casa Spa is a day spa where east meets west. The hammam is entirely dedicated to relaxation and wellbeing and is a great place to relax, socialize, and cleanse and purify the body. This day spa is a world away from the hustle and bustle of everyday life and offers a variety of pampering treatments for both men and women.
Location
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ADDRESS
147 Seymour Place
London,
W1H 4PB
United Kingdom
Phone: +44 (0) 207 724 0222
Services
Body Scrubs
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Salt Scrub
Facials
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Acne/Deep Cleansing
Anti-aging
Oxygen
Hair/Nail Services
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Eyebrow and Lash Tinting
Hair Styling and Care
Makeup Instruction/Application
Manicures
Pedicures
Waxing
Body Wraps
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Cellulite
Mud
Slimming
Massages
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Scalp
Shiatsu
Thai
Facilities & Amenities
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Food/Beverage Available
Hammam
Sauna
Showers
Steam Room
Casa Spa
2.00 out of 5 stars
Overall rating based on
4 Reviews
1 of 4
(25%)
Customers would visit this business again
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DO NOT GO HERE!
By
JulaL
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August 9, 2010
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1.00 out of 5 stars
109 of 190 People Found This Review Helpful
Firstly, I cannot believe how this place has got so many amazing reviews. Believe me when i tell you that they are not true or were extremely lucky to have had the place to themselves when they went. My review is too long to fit in here so i'll eep it brief: overcrowded in the steam room ( 7 of us in the tiny space) mitts not changed/cleaned from one client to the next, rude staff especially Helen the owner. They wanted to put a male client in woith 3 naked females then huffed and puffed and were angry when we said we felt uncomfortable with this! NOT AT ALL RELAXING!!!
I have to say it was the worst spa I have ever been to - totally did the opposite of what it was intended for. I came out feeling more stressed and actually unclean than I did before I went in!
DO NOT BOOK FOR ANYONE AS A GIFT. WASTE OF MONEY AND OVERCRODED AND NOT A TRUE HAMMAM EXPERIENCE! I have had a beautiful hammam in Morocco and it wasw amazing. This was not the case at CASA SPA!!!
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Did you find this review helpful?
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my bad experience
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1.00 out of 5 stars
82 of 168 People Found This Review Helpful
I was looking forward to spending a relaxing time with my 4 friends. Unfortunatly we experienced few incidents from the begining. Although we arrived 10 minutes late, the manager told us 45 minutes later to go to the changing room. The changing room is a small area where men and women get change, though not at the same time. There are lockers but no way in locking your personal effects securely. The steam room: beware of the jet that sticks out of the wall by the door. One of my friend was burnt very badly by the jet of steam when she opened the door!!! There was no communication on how long we were supposed to stay in the steam room and received the rest of our treatment. Another friend felt unwell although she went in and out the steam room. We stayed there more than 30 minutes. My friend who was unwell and another decided to stop the treatment and complained to the manager who was rude to them and shouted at them only because they wanted that one of them to receive a refund.
Very bad experience and I won't go back there.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Did you find this review helpful?
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Beyond expectations
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5.00 out of 5 stars
100 of 185 People Found This Review Helpful
Reading the other review I find it hard to believe we were in the same place! .. Everyone was so helpful, professional and both my friend and I had a relaxing time soaking up the steam and dozing through the massages. The ambiance is like nothing I've felt before and can only imagine it to be like a true Moroccan experience. Well done to everyone and we will be back again soon.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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Chaotic
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1.00 out of 5 stars
102 of 194 People Found This Review Helpful
There is no order to this place. The manager is crazy and does not welcome you or let you know what is happening. I went as part of a group and we could not all be together. The spa was over booked, tiny with no privacy which was not great when men were in the spa too. We had to keep reminding staff and manager of our treatment as she was trying to over charge us. The staff give amazing treatments are over worked and I don't know how they work with her.
Would you visit again?
No
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Did you find this review helpful?
Location & Hours
Business Address
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Casa Spa
147 Seymour Place
London,
W1H 4PB
United Kingdom
Phone: +44 (0) 207 724 0222
Facilities & Amenities
Facilities
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Steam Room
Showers
Sauna
Amenities
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