• About Eden Day Spa

    Eden day spa is situated in the heart of the cathedral city of Exeter, England, within the Guildhall shopping centre. From the moment you step through the door you will find a peaceful, tranquil retreat from the hustle and bustle. The therapists are trained to the highest of standards and able to not only offer you world class treatments, but are happy to recommend home care routines too, so that your spa experience may continue long after you have left. The spa’s philosophy is that beauty is a feeling, not a certain look or a typical type, and the notion is applied in a belief and endeavour to make one feel special. The spa uses Elemis skin and body care products. Eden Day spa looks forward to welcoming you.

    Location

    Eden Day Spa

    ADDRESS

    Unit 10a Guildhall Shopping Centre
    Exeter, EX4 3HJ
    United Kingdom

    Phone: +44 (0) 139 222 1212

Eden Day Spa

4.25 out of 5 stars
Overall rating based on 8 Reviews
7 of 8 (88%)
Customers would visit this business again
Mixed feelings
By SJ | March 28, 2011
4.00 out of 5 stars
I used to enjoy my time at Eden, as a mother of two young children my visits are limited to a birthday & christmas treat. I have been disappointed in the last couple of years by the use of non-scented oil which I assume is a generic one. When I first started going there (when they were new) I used to get an Indian Head massage with the Elemis Frangipani Monoi oil, and a more vigorating/energising scented oil when having a mini massage. However, the last couple of times I've been (2009/2010), the oil that was used didn't smell of anything, so it was a disappointment to book an Elemis treatment but not have Elemis products used. I'll give it one more try (I have vouchers to use), but will go elsewhere if it's not Elemis oil again. For me, it's not just the treatment I enjoy but also the scent of the products, and if I don't get that full experience then it just isn't full value for money for me personally. I also changed a full manicure and pedicure (45 minutes each) for mini ones (30 minutes each) to make it cheaper for hubby last year, but both treatments took no longer than 30 minutes so I felt extremely short changed. I'm wondering if there has been a changeover in management since I first started going?
Would you visit again? Yes
Service Quality
4.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Different
By PorshaB | April 6, 2010
5.00 out of 5 stars
I liked this spa
Would you visit again? Yes
Service Quality
0.00 out of 5 stars
Service Variety
0.00 out of 5 stars
Atmosphere
0.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
NEW EXPERIENCE
By STELLAM | November 6, 2009
5.00 out of 5 stars
Going to a spa was a new experience for me, but with the relaxing atmosphere and friendly staff, I will definitely be visiting Eden Spa again. It was so tranquil and there was no feeling of being hurried. Well done Eden
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
Website
By rebeccag | September 17, 2009
5.00 out of 5 stars
Please be aware that our new website is up and running... www.edendayspaexeter.co.uk. We would love to hear your views and comments so that we can continue to improve our service. If you have previously left a review we would be grateful if you would contact us so that we may rectify any issues which may of occured during your visit to the Spa. Thanks, Becky & Kelly
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Please sort out your website
By RachelL | August 25, 2009
4.00 out of 5 stars
I have had mixed experiences at this spa. Certainly the range of treatments offered is good. However the experience does seem to depend on the therapist. Gemma in particular is very good, with a good knowledge of the treatments and products - i've always had excellant advice. However some of the younger therapists I haven't thought much of - I booked two expensive day packages for myself & my mother to be greeted by the two young therapists who said to each other "Which one do you want?" as they walked towards us - nothing like a personal touch! I'm getting quite frustrated with the poor website - I dont' have time to pop in frequently to check out special offers and the latest treatments, so if it isn't resolved soon i'll be taking my business elsewhere.
Would you visit again? Yes
Service Quality
3.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
From the Directors...
By rebeccag | August 13, 2009
5.00 out of 5 stars
I would like to take the opportunity to introduce both myself;Rebecca and Kelly my fellow director to you all. We have recently taken over the Spa and are making steady progress to redecorate, revamp and make the spa a more enjoyable experience for everyone. Whilst our website is still being built we are more than happy to send any information you require free of charge. I hope that you can bare with us whilst we make changes and ensure that the spa can keep offering world class treatments to you all. We hope to meet with you soon x
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
My Daughter and I
By Debbi | April 6, 2009
3.00 out of 5 stars
I had a lovely massage alongside my daughter, the therapist's were lovely but there was no where to hang our clothes when we undressed, I hate having to leave my clothes on the floor. Hanging space would be good! Our visit was about 3 months ago. It was so nice that I wanted to see what other treatments are avaliable and the website keeps saying I need a password! I really have not got time to visit the Salon and just want easy access to the treatment list - please, please sort out your website Eden !
Would you visit again? Yes
Its rather lovely....but
By Jazz | February 23, 2009
3.00 out of 5 stars
I really enjoyed my time at the Spa and have used it a few times now. It's good for a quick fix of feel-good-factor. But.....I have tried to access the Spa's website and am met by " you need a password! " Rather annoying when I am wanting to check out their products and package deals!!!!!! Well guess I shall spend my money somewhere else.
Would you visit again? No

Location & Hours

Business Address

Eden Day Spa

Unit 10a Guildhall Shopping Centre
Exeter, EX4 3HJ
United Kingdom

Phone: +44 (0) 139 222 1212

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