Business reviews by user
1 Reviews by nycgirl
Declining in quality since it opened - Too popular May 29, 2007 | 36 of 72 people found this review helpful
I live near this spa and when it first opened, wow! a gorgeous day spa that actually has a hot/cold plunge pool, waterfall, colortherapy steam room, and sauna! with 5x more real estate than the horrible Bliss(whose "steam room" is actually the shower--eck). Zen like and calming, I was wowed and became a regular guest in this little secret gem of a place.
But now, since it's gotten so popular in the past year, i find that:
---facilties harder to clean with the increase in guests.
I went last week for a massage and the hot tub/pool had white, clammy flakes of RESIDUE floating all around. this did not deter many of the guests from jumping in.
--lounge area is too noisy to relax.
again the pool/tub is situated a few feet from the lounge area and the acoustics in this place are horrible. many girls love to jabber on and on while in the tub and the echos that ensue are just jarring. You cannot control the noise or even run away unless you head to the steam room. you are encouraged to lounge and read magazines in this zen-like decor of a spa but the noise is nothing but yak, yak, yak. I've been here time and time again only to encounter major chatter and noise from the huge surge in guests. Before, you could avoid this by going during the weekday in the AM, but now it's just busy with in-and-out guests all times of day. It's unavoidable.
I wish there was a sign posted that read "pls be quiet" which was not necessary at the opening, but now it is a must!
Since i can't relax at this space, i am now turning to smaller spas with steam rooms. Massage quality is same as any other good spa - good and excellent depending on the technician. But to spend $130 to use the "calming facilities" which are only stress-inducing, i have to sadly turn away. Because of the noise and disgust at the pool, i cancelled my next 2 appointments at the spa.I would visit this business again? Yes