Business reviews by user

Sanctuary, Covent Garden, The

Not a nice day out March 18, 2010 | 92 of 203 people found this review helpful

Overall Rating: 12 of 15 (80 %) Customers would visit this business again.

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Service Quality

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I went to the santuary for a relaxing day and it was a big let down in every way and expensive too. The staff were rude, the facial was like a car wash combined with a sales pitch, and it was dirty and overcowded. I really wouldnt go back even if it was free. I dont understand why it gets any good reviews, most gyms and high street salons offer far better facilities and service!

I would visit this business again? No

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Reply on Sanctuary, Covent Garden, The Hide

Dear Sharong. We were really disappointed to read your comment above. As a ladies only day spa we strive to provide a luxurious retreat for all women to come to so they can experience a day of relaxation and pampering. We always receive fantastic feedback from women who have enjoyed their day and it is rare that our guests walk away disappointed. We therefore take any comments like this very seriously and would love for you to get in touch and we can discuss in more detail.

By thesanctuary| April 19, 2010