Customer Reviews for Cleopatras At Eccleston (2)
June 11, 2017
My girlfriend went here, came back black and blue bruises everywhere. Do not go here. The manager was nasty.
We are sorry the treatment did not come up to your expections. We have many reviews on various sites and whilst we cannot please everybody we do have and average of 4 star ratings.
April 15, 2013
Manager is dreadful. Wouldn't wish on my worst enemy!
Do not go here. Staff who do treatments are lovely, however the male business partner is an absolute disgrace. I advised him that my treatment was cut short by 15 minutes. This is after the same thing had happened to my friend and she had complained. This 'manager' basically told me I was lying about the timings and told me off for complaining about them to the adjoining hotel. Feel sorry for the girls who work there, having to work for this awful man. Use your money elsewhere. X
In response to the review we are pleased to note that you regard our therapists as lovely and thank you for your comment. As the person you complained about does not work at any of our salons we feel that comments about the relation with staff is not applicable and the staff have an excellent relationship with the management. We do have many excellent reviews from other satisfied clients and are sorry that you are not one of them.
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Cleopatras At Eccleston
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