Ascend Day Spa

Ascend Day Spa

Address & Info
82-62 Austin Street,
Kew Gardens, NY 11415
United States
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Contact Us

7188464601

http://www.ascendsp...
 
Contact Us

7188464601

http://www.ascendsp...
Hours of Operation
Mon: Closed Tues: 10am  -  8pm Wed: 10am  -  8pm Thu: 10am  -  8pm Fri: 10am  -  8pm Sat: 9am  -  7pm Sun: 10am  -  5pm
Accepts Spafinder Gift Cards
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Menu of Services

BODY SCRUBS
Dry Brushing
Other Scrubs
Salt Scrub
Sugar Scrub
Load All 4 Body Scrubs +
BODY WRAPS
Algae/Seaweed
Mud
Load All 2 Body Wraps +
FACIALS
Acne/Deep Cleansing
Alpha Hydroxy Facials
Anti-aging
Back Facial
Brightening
Custom
European Facial
Exfoliating
Galvanic
Glycolic Acid
Men's
Microdermabrasion Facials
Other Facials
Oxygen
Rosacea
Sensitive/Calming
Signature
Teen
Load All 18 Facials +
FACILITIES & AMENITIES
Food/Beverage Available
Infrared Sauna
Relaxation Lounge
Robes Provided
Showers
Slippers Provided
Steam Room
Toiletries Available
Wedding/Event Space
Load All 9 Facilities & Amenities +
HAIR/NAIL SERVICES
Bikini Wax
Body Wax
Eyebrow and Lash Tinting
Eyebrow Wax
Face Wax
Gel Manicure
Gel Pedicure
Manicures
Pedicures
Spray Tan
Waxing
Load All 11 Hair/Nail Services +
MASSAGES
Acupressure
Aromatherapy
Back Massage
Couples
Deep Tissue
Hand/Foot
Hot Stone
Lymph Drainage
Prenatal/Postnatal
Reflexology
Scalp
Shiatsu
Sports
Swedish
Thai
Trigger Point Massage
Load All 16 Massages +
OTHER
Cryotherapy
Cupping
Ear Candling
Load All 3 Other +

Customer Reviews for Ascend Day Spa (48)

NaomiC
February 3, 2013
Very good massage!
Went there for a massage, Martha was great and made me extremely comfortable. The atmosphere was good with the dim lights & music. One thing that could be different, wish that they had a changing room where the guests can change into a nice robe, then wait in their lounge. I changed in the room where I was getting the service. Other than that it was a good massage & would definitely go back.
KRISTALC
August 3, 2012
Great Massage, Great Service
I was treated to a massage on my birthday by my sister . What a treat! This spa was easy to find, had a relaxing atmosphere, and the service was great!
NA N
August 1, 2012
Gets the job done
If you need a treatment, you come here and get it. If I were in the area, I'd come back again. Decent overall experience.
DudaD
May 19, 2012
Services are performed so poorly
I really wanted to like this place because it's steps away from home, it offers services that sound great, but the actual services are performed so poorly it's just a frustrating waste of time and money. I have just moved to Kew Gardens so I am trying different places for a good mani, pedi and wax. I stopped by and made my appointment then arrived on time, but I was waiting 45 min after my appointment. I had my manicure and eyebrows done. They charged me U$ 40 and when I questioned the price they explained that the eye brows are $15 and up (I did not have anything special to be charged more, just clean up), manicure was $ 12 and very unhygienic (I did not see machines to sterilize the tools and saw my manicurist clean the tools with the towel that she used on me and put in the plastic box, not in the nail sanitizer box. While I was drying my nails I saw her take the same tools from the box to use on somebody else). I don't mind paying a little more for manicure and eyebrows but at least give good service in a clean place. I will not return in the future.
NA N
December 31, 2011
Massage
I went for a couples massage and the staff was very professional and experience. Defenitely recommend this place.
brianm
December 1, 2011
Ive been around the world
As a flight attendant I travel all around the world and get to try spas from each country I travel to and I can honestly say none can compare to Ascend. My first visit there was just a last min thing my trip had been rescheduled so I had the day off. I looked in the phone book and saw Ascend so since I was close I figured Id give them a call to see if they had any openings. A gentelman answered and right off the bat he made me feel comfortable and he was more than willing to answer any questions that I had for him. I decided to go with a massage with Tom the guy at the front desk(sorry I dont remember your name) recommended him after I had told him about my job and how Im on my feet all day. While waiting for my massage I schedule a facial with Carmen(he also recommended her). Bottom Line The best place Ive ever been to. I will def be returning and would recommend you and all your friends treat your self to one of the best spas anywhere around the world
SharleneS
October 7, 2011
Waxing Needs a Change
I have to say that overall, I like this spa. The massage therapists have been great, except for the ones with the continuous chatter. However, I have to agree with one comment about the cleanliness and some of the practices of Carmen, the woman who performs the waxing. Carmen does NOT use gloves to perform bikini waxes, AT ALL. I tried it twice and was pretty grossed out that I have decided never to return for any waxing services. Carmen DOES double dip and you are asked to put on a towel skirt that the person right before you was using with their bare private parts. We can assume that most people are clean but come on, who are we fooling here. I would return to Ascend for a massage treatment but I would NEVER return for another waxing appointment until some of the above issues are addressed. Thank you.
jessicaw
January 5, 2011
The Worst Spa in Queens
I try to visit all the spas in New York City especially if the ratings are high. So I then decided to pay a visit to Ascend in November 2010 since it had great reviews. First things I want to mention is that I always look for in a spas is the License of New York City stating what the workers are allow to do. It should always be in a building period, since it is the code of law. So when I visited Ascend Spa none of the licenses were in the room where the estheticians, the therapist or even the nail technicians perform. Trust me it wasn’t even in the front of the reception area. Then I asked one of the lady that was doing my nails if she had her license with her and she replied no she doesn’t have one. Second I had a massage with a lady name Sharon, she was overall nice but hey common, I came here to relax, not to hear this woman chatter throughout the whole massage. I also notice that on the massage tables they have 3 towels which is very confusing to the eye on how to drape yourself. The therapist do not know how to drape you in the professional way, instead I felt exposed. Besides that she was using a lotion that comes out from a plastic container that has a screw on lid. In my head I’m thinking how gross can that be, I wonder how many times she dipped her fingers into the container, and how many people’s residue I have on me. You should always you a pump for safety issues to help from spreading viruses or any other harmful diseases. After the massage I was getting dressed in the room where they had these white sliding doors with no locks and you can actually hear and see the other person in the other room in between the cracks of the doors and from the glimpse of my eye I saw another therapist just flipped the towels on the table after being used from a client before. I really think that this Spa does not know how important it is that people are coming to your center to feel clean and rejuvenated. Instead you are using leftover cream, dirty towels, the nail sanitizer box with the lamp is either out or broken where you keep all the tools( meaning it is not killing any bacteria.) I also have to state that when I was also drying my nails I saw Carmen the esthetician who did my facial after my massage, I saw her use a towel and to clean something off the sink and rinse the towel off without any soap then placing into the bowl that she uses for her facial. How did I know, lets just say I completed the spa package so I gotten a facial before my partner was in the room getting a facial by Carmen at the time I saw the towel incident. Then at the end of the services I had to pay up front with a lady name Tara, she was overall rude not client center and she charged me more than my service was. I don’t even think it was a mistake since the money was never refund. Overall this spa is a discrimination, it shouldn’t even be open due to lack of professionalism, cleanliness, and client center.
Reply from: Ascend Day Spa
Dear Jessica, I, Tara, am the owner of Ascend Day Spa and I would like to take a moment to address each of your concerns with my spa. I would like to assure you and all other readers that the spa as well as each of its staff members are fully licensed and with many years experience (some exceeding 25 years) in each of their different departments. I hear your complaint that the actual certificates were not hanging on the walls around the spa, but I would explain that this decision was made to preserve the aesthetics of Ascend Day Spa and maybe should be reconsidered. To address your feelings for Sharon, I'm not sure what to say other than she has been with Ascend Spa for many years and has a very high return request rate, but I understand that every client looks for something different which is why we hire 6 different therapists all educated in different massage modalities and with different personalities so that our clients have many options. As for the "lotion", we utilize a very high quality massage cream that contains a rich shea butter leaving its consistency thick, almost impossible to use with pumps but again I assure you our therapists use individual amounts for each client so that there can be no cross contamination. I am a stickler for cleanliness myself which is why I have taken measures to only use hospital grade sanitizers, to enforce the NO double dip policy when waxing and I am sure you saw that all staff use gloves when performing services. We do use towels during massage but they are changed after every client and maybe the small crack that you were peering through did not allow you to properly see the change of linens. Just as a note the lamps you refer to are not what we use to kill bacteria, research shows that those lamps are not that effective which is why we soak our tools in liquid sanitizer right at the nail station. It is only buffers after being sterilized the correct way are stored there for extra protection. With regards to Carmen, you may have seen her wipe down the sink area just because we prefer the cleanest atmosphere we can supply, but to believe that she would wipe down the sink with a piece of cotton and then use that during a facial is absurd and deserves no response. And finally the issue of your bill, I'm sorry that you felt as though you were over-charged. I have retrieved your bill and examined quite closely. You purchased one of our packages that totals $190. We then must add 4.5% tax on all services (NYS law, not mine) which brought your bill to $198.55. Finally with all of our packages (as stated in all of our literature) we automatically add an 18% gratuity charge, most of our clients appreciate this part so that they do not have to calculate each individual service to come up with the appropriate amounts, which brought your total to $233.55 the amount you paid. My only regret is that if you would have verbalized your concerns at the time of your visit we could have put your many fears to rest and you may have enjoyed the experience at Ascend Day Spa as the many before you have, please read reviews below... Thank you.
SuzanneK
September 10, 2010
Great massage
After a mediocre massage at an expensive Manhattan spa last spa week, I decided to try a Queens spa. Tiffany gave me the best massage I have ever had. She discusses what you want and need and really reads bodies well. She makes you comfortable and cares about what she is doing. For the first time ever, I bought a series and am very happy I did. I have had many massages and hers is easily the best. The spa is clean and welcoming and everyone is very nice and accomodating. I bought my mother, a facial junky, a facial for Mother's Day and she loved it. I got a rose facial recently and two weeks later went back to work. Although I had gotten sick, people kept telling me how refreshed I looked after summer vaca. It's great to find a spa in Queens that rivals Man. at much more affordable prices.
LisetteD
August 26, 2010
Wonderous and Relaxing Experience
I was told about this Spa (Ascend Spa) by a friend and decided to give it a whirl. I couldnt believe how amazing this place was. The moment I walked in I was relaxed by the music, the amosphere, the whole way the Spa is set up. I was greeted right away by the receptionist and brought into their "Relaxtion Room" while I awaited my massage therapist. My massage was awesome and I nearly fell asleep. Wait it got better I went to for my mani and pedi...UNBELIEVABLE, my feet and hands felt so soft and they looked so nice. In a whole I loved this place I recommend this place to anyone and everyone! I will definitely be going back.
blancaT
June 17, 2010
pedicure///??/
hi i went to have a pedicure at this horrible place called ascend..... first the pedicure was horrible ..... charge 29.00 for washing my feet with water and color.... second the lady did the worst pedicure ever....third i was wiped and scrubbed with the same cheap paper towel she put under my feet to cut and file.....fourth she rushed thru it like she had to go.... fifth i have fungus on my toes... after she was done she put the instruments back in the cube with out sanitizing the...??? then i complained to the so called owner and she was so unprofessional in dealing with the customer it was so shocking... also they have weird stuff going on in the place .... and its a crazy place (said by one of the employees).... so never again will i go there again and the credit i had left i will donate it to her tuition towards some college education on how to run a business with profession.....
Reply from: Ascend Day Spa
I'm not sure how to respond to this review other than to point out the other 35 4 and 5 star reviews. We take every measure to ensure our clients safety and well-being by using hospital grade sanitizers (the colored water this client mentioned) in our baths as well as our instruments. This client did not get a fungus the next day from our spa, this may have been an issue she needed to address prior to her visit. "Weird stuff"?? I'm not at all sure what is meant by that, we provide excellent service from a very professional staff with each having many years experience, is that weird??
tawannas
May 15, 2010
had a great experience
Carmen was great for the waxing. I was nervous but she reassured me and was able to inform me as to many different kinds of waxings that were available. I also got a pedicure. I have already put this day spa on my monthly calendar and will be going back! Would highly recommend.
AnnieW
April 27, 2010
Finally a nice affordable day spa!!
On the recommendation of a friend I booked a spa package as a "new mom" treat; boy was it ever a treat! I have been back every month since, and the fact that I can afford to do that is a testament to how affordable their prices are. The service is amazing and Carmen is a waxing genious!! Can't wait for my next appointment!!
taneshal
April 6, 2010
Attempted petty larceny
I would like to start by saying that my first experience at ascend day spa was actually a nice a experience........but the second time around was another story....So i planned to have a day at the spa with a friend for my birhtday. The original appt was set for the afternoon which was fine. Unfortunately i had to reschedule due to a family emergency i was informed by the owner who is also the receptionist that i will not be able to reschedule a second time ok no prob right???...well the week of the spa day comes my sister had to have a surgery and I needed to be home with her and had to take her to a doctor's appt the same day of the spa appt which was a saturday Thinking im being courteous i called the thursday 48hrs in advance to inform them that i will be unable to attend saturday and since the owner/receptionist told me i couldnt reschedule again i figure to just cancel the appt. She proceeds to tell me that there is a alert on her computer by my appt saying that i will be charge so im confused i asked your bylaws state that you must call 24hrs in advance so you will not be charged, im calling you 48hrs so why are you charging me......she goes into the issue that i rescheduled from before and they called and moved my appt up and they actually did me a favor so now she is making me feel guilty about canceling and then tells me i don't understand how this business works (so now im ignorant??) and she is going to charge my acct anyway......now when you give them your card number its security to hold the appt and if you proceed with the appt the day of you then have the option to pay CREDIT OR CASH and also in case you back out less than 24 hrs its a security for them. she threatens and says to me that i am still charging your account we are going back and forth i am still asking her why she is charging me i explain i have a family emergency and she has the nerve to ask what is the emergency??? i guess she thought i was giving her the run around. she tells me to hold on and then says she will call me back i wait 2 to 3minutes call her back and than all of sudden she is not charging me anymore.........SO I DECIDED TO CALL MY BANK TO WARN THEM THAT A TRANSACTION WILL BE ATTEMPTED ON MY ACCOUNT THAT I DID NOT AUTHORIZE......AND TO MY SURPRISE ASCEND DAY SPA ALREADY TRIED TO TAKE THE MONEY FROM MY ACCOUNT SO DURING THE TIME I WAS ON HOLD THAT IS WHAT THE OWNER/RECPTIONIST ATTEMPTED TO DO HOW INSANE IS THAT.....so of course i called back and told her nice and politely what i knew and that being the fact she was the owner i would expect better customer service and that i was disgusted by her. Im just disgusted by the whole situation. Ive never experienced anything like this in my life and have never been so disgusted....i know this is a lot said but please be careful if after reading this you decide to go to this place the staff is very nice but the owner is a money hungry heartless person. We cannot control what happens to the people around us and my priority is my family not getting a damn facial and the fact that she is that money hungry to fill in for her now 4hr slot that is open is just ridiculous.....just disgusting
BhumikaB
March 26, 2010
Love this spa!
The staff is extremely friendly, approachable and accomodating. All the services I have received at this spa were always above and beyond my expectations. I love this spa and go there for all of my beauty needs!
MichelleR
March 24, 2010
Awesome Intimate Spa in Kew Gardens
Absolutely loved the spa and the massage therapist was amazing. Definitely going back for a nice relaxing evening after work.
katherines
March 21, 2010
WOW!
I had the best spa experience ever!!! (and trust me, i've been to my fair share) I went in for a full package and was pleased from the moment I got there all the way through check out. The service was friendly and professional, the ambience was relaxing, and the prices were reasonable.(I really thought it was going to be more expensive, since the asian inspired decor looked like the spa belonged in the village, but I was pleasantly surprised) I highly recommend this place for all of your beauty/relaxation needs. You definitely need to check it out, especially if you are into quality service without having to break the bank.
ximenar
March 20, 2010
My Favorite spa
I have had facials, waxing, massages, manicures and pedicures done here and have NEVER left unhappy. I love the atmosphere and the attention given. I don't ever feel rushed. I have recommended friends here as well. I especially like the natural ingredients used. Definitely a keeper!!!
kimp
March 19, 2010
the best spa in queens
the best in queens
alycew
March 17, 2010
great spa
i had one of the best massages of my life at ascend. sharon, my therapist, is fantastic!
marym
March 16, 2010
relaxation time
Enjoyed a couples massage and reflexology pedicure. Both were invigorating and soothing. Staff was pleasant and would definitely return.
joannas
March 16, 2010
my facial was useless
it seems that the workers are limited to an hour when it comes to a facial, regardless of the client's need. when I go to a spa, an esthetician normally spends about 2-3 hours with me, to clean my pores properly. here, she only spent 1 hour, most of which was just steaming my face, massaging, and putting the mask on. it felt nice of course, but when I got home, I realized that my pores were not cleaned well. it was a waste of money.
Reply from: Ascend Day Spa
I have read your review and truly do apologize for your lack of complete satisfaction. It is correct that our facials are a 1 hour experience, but it is our belief that most clients do not appreciate more than 20 minutes of extraction work as it is a little painful. If we can not attend to every pore within the time frame, we do recommend a follow-up mini-facial at the reduced price to address other areas therefore keeping the experience pleasant and relaxing. Please feel free to contact us to discuss this further. Thank you
JulissaF
March 16, 2010
Relaxed
I've been to Ascend Spa three times and everytime I leave very satisfied. Front desk professional and attentive (Patrick). The Rooms are very clean, the decor is very soothing and the background music very relaxing. Everyone is great but my favorite massage was given by CECY. =) Ladies the body scrub/wrap is a must- get that body glowing for the summer. =)
KristelT
March 16, 2010
An Oasis in Queens
Ascend is a cozy little spa in Kew Gardens and I love going there. The staff is attentive and very professional and cost is reasonable (especially when they have spa specials). I highly recommend them for massage and waxing!
MariaD
March 16, 2010
5 Stars for Ascend Day Spa!
Before moving out of the neighborhood, Ascend was my go-to place for quality and affordable facials. Heck, it's still my favorite spa and I don't hesitate driving 60 minutes one-way for a facial by Carmen! Other salons are sometimes more interested in massaging my face rather than actually cleaning it. Aestheticians are Ascend, particularly Carmen, are experienced and incredibly thorough. I leave feeling relaxed, but also incredibly fresh and clean.
TenaM
March 16, 2010
Relax/Rejuvinate
Dont let the outside fool you! Step in and see for yourself...there is more than meets the eye from the front door. The staff is warm, genuine and courteous! They are very knowledgeable about the products they carrry and the services which are offered.
SuzanneL
March 15, 2010
Great gem in the neighborhood!
Ascend Spa is a great gem in Kew Gardens--a bit off the beaten path but it provides great services and is worth the trip no matter where you live., The staff is friendly, the location is clean and relaxing with a great ambiance. It is always a treat to go there!
LenM
March 15, 2010
Ascend Day Spa - My Experiences
I have been going to the Ascend Day Spa for several years now. I avail myself of their massages. Ascend has always provided me with superior massage experiences, a luxuriant atmosphere, and highly attentive and pleasing staff. Interacting with staff at Ascend, from the receptionist to the massage service providers is always professional, eager-to-please, and pleasant and courteous and helpful. Prices are very reasonable. I simply love the place. Len Magnus, Kew Gardens, NY
lauras
March 15, 2010
ascendspa
The only thing I didn't like was I was told I have to pay cash for the specials- I think that's not legal? If you except a credit card, you can't charge someone more.
Reply from: Ascend Day Spa
Hello Laura, I have looked into the law and believe it is that you can not charge extra for using a credit card. We can charge less for cash because we are avoiding the credit card fees and offering the saving directly to our clientele. Please feel free to contact me if you would like to discuss this further. Taraq
ErinM
March 15, 2010
Love it here
One of my favorite spas in the city
ryans
March 15, 2010
Great Spa
Nice place to get a rub down
NaydalisP
March 15, 2010
Great Facials
- I love the facials so much that I drive an hour to get to the spa. My skin always feels clean and smooth afterwards. It has a glow and is hardly ever red. The facialist is very experienced and always knows what works best for my current skin condition.
ClaudiaV
March 15, 2010
The best Facial
I've been getting facials for the past 4 years and nobody does it like Rosalba, she is the BEST! My favorite part of the facial (other than my face is squeaky clean and radiant) is the shoulder-back massage. HEAVEN We (my husband and I ) also LOVE the full body masagges by Sharon.
SUSANNES
March 15, 2010
VISIT EXPERIENCE
I felt that the pedicure I received was not up to par. I don't mind paying a high price but I would like adequate service, meaning a nice foot & leg massage. i didn't get any of that and felt rushed. Also I booked an appt. to sit next to my girlfriend and found out when I arrived that the person taking the appt. overbooked and we did not sit together, which I found the experience to be pointless. On a positive note, the setting was serene and I would revisit for other services.
EileenM
March 15, 2010
Ascend Day Spa - An Oasis in the Suburbs
Ascend Day Spa is like discovering an Oasis in the middle of the desert. I have been going there since the spa first opened and have experienced mostly all services offered. There are enticing and affordable monthly specials which enable a client to experience combinations of treatments which done separately would be much more costly. Both the Owner and Staff are very professional and every effort is made to make your visit to the spa an enjoyable and positive experience. The spa is clean, the choice of music is designed to relax the mind and soothe the spirit, and the services offered pamper your body with aromatherapy and high-quality products and scents from nature permeate the atmosphere. Different types of Mani-Pedis, Facials, Massages and Body Treatments, are offered. All are done by qualified professionals and will leave you feeling relaxed, refreshed and pampered. Plus there are exotic spa products available to take home, as well as unusual gift, artwork and hand made items for sale. I highly recommend spending some quality time at Ascend!
MariaG
March 15, 2010
Truly the best spa experience...
Ascend day spa is a sanctuary in Queens. The minute you walk through the door you feel a beautiful energy. Tara the owner, greets each member, and introduces them to the technician that will be servicing you. The vibe is relaxing, soothing and truly an escape. The staff is warm, very professional and obviously the best at what they do. I would (and do) recommend everyone visit Ascend. One treatment and you become a regular! Maria Gualtiere
SharonB
March 15, 2010
Great place
The atmosphere at Ascend is always friendly and accommodating. You are treated as well if you are there for the more expensive services or are just there for a manicure. The staff gives advise without overselling. The overall atmosphere is quiet. I highly recommend the place.
JacquelineD
March 15, 2010
Great Spy at Reasonable Prices
Carmine is the best.
DougB
March 15, 2010
Best Local Spa
I've been to Ascend several times alone and with my wife. Tara usually answers the phones and runs a smooth ship - she is always accomodating with regards to schedules and masseuse preferences. Over time the masseuses have changed a bit but they are always very professional and hard working. Strong Swedish massage would be my recommendation, but the hot stone massage is pretty good too. I didn't notice much of a disparity between Swedish and Deep Tissue but I'm sure it depends on the masseuse. Enjoy!!
tenillew
March 15, 2010
A Day Just For You
The staff is great, especially Ida, she is very detailed to your needs. The service is great!!
sophiav
March 15, 2010
a few minor details
i really love ascend overall. i live very close and it's so nice to have a spa that does it's job well and uses really wonderful products to boot. however there are a few things i feel i should mention. first, when they have specials they kind of cheat you a bit. you get a discounted rate on services but when you get there the services are cut down on time and well, sometimes service. the intensity varies but i've found that for example the facials are roughly 20 min less. also they claim it's cash only for the specials but they take your cc # when making an appt. in case you don't show which is very contradictory. second, i'm not a fan of their massages. i don't really feel as though i get any proper work done (working out knots, etc.). Instead they use these long soft strokes that although feel good don't really leave me feeling as though i've gotten my money's worth. lastly, although the place is beautiful i find that in the mani-pedi area there is always some sort of half-finished construction by the door, either something is broken or some plastic bag is put over something that obviously needs repair. it sort of belittles the services. i hope that this can be viewed as helpful and constructive criticism because most everything there is wonderful and i am a frequent customer.
BridgetP
March 15, 2010
Great spot!!
I've been going to Ascend for years, and have never hadd anything but a wonderful experience. The prices are fair, the atmosphere is very relaxing, andd the staff is super friendly!
MaryB
March 12, 2010
Pampering at its Best!
I have been a client of this day spa since it opened and it has truly spoiled me for any other place! I feel the prices are fair and equal to the services received. There are even fabulous monthly specials you can take advantage of, that are a significant savings. The staff is courteous and knowledgable and everything, from mani/pedis to massages and facials, are performed professionally and to my satisfaction. The spa is clean, airy and spacious enough for the services offered. The music that is piped through adds to the relaxed mood. The products are top of the line and the staff keeps with the current trends. The owner is very involved in the business and she goes out of her way to make you feel welcome and appreciated. I look forward to going to my appointment because I know I will be well taken care of there. I always leave satisfied and feeling relaxed and pampered.
DeborahR
February 27, 2010
Just ok
The reception staff at Ascend is lovely and accomodating. They corrdinated my treatments well - even asked me to wait to have toenails polished until after my massage since they couldn't do the entire pedicure after and did not want to risk messing the polish. The mani/pedi was good, but not that much better than any nail salon I have been too with no need for an appointment. The chair did not have a massage back that worked, which wasn't the end of the world since i was having a massage but otherwise would have annoyed me. The massage was good, not great but my biggest problem was that the massage therapist ws late because he wnet out to get a drink (I watched him go and come back). Then, because he chugged his drink just before my massage, he literally left me on the table midway through while he went to the bathroom. Never have I had a therapist walk out mis massage to pee! Overall, I would give it a second chance, but wasn't overwhelmed.
JobaC
November 24, 2007
Great week day experience
My girlfriend and I were recently walking down Austin Street and stopped by Ascend for our first time after reading the reviews from this site. Since it was during the middle of the week during the early afternoon we were able to be fit in for massages and manicure and pedicure's for us both. We had a great time, enjoyed the relaxing music and did something fun together. I would definitely recommend stopping by during the week if you have time and we certainly will visit again. This was a great last minute idea.
MaxP
November 18, 2007
Just the thing
I am normally not one to post reviews, in fact I've never posted one before, but my recent experience visiting Ascend Day Spa compelled me to make this my first one. I know nothing of about the spa thing but I've been told that women love them, and I was in trouble with my wife. I commited the biggest sin by forgetting our anniversary and needed something quick to make up for it. A female colleague at work recommended Ascend to me since we both live in Queens and it was located fairly close to my home. She told me that I would not regret it and it would keep me from sleeping on the couch for the next year. Well she was right, I entered the spa not really knowing what I was looking for and the friendly person I forget her name, at the reception desk walked me through my options and explained to me the packages they offered. I entered looking for something just for my wife to find myself walking out with two gift certificates one for her and one for me. I was sold on the whole couples experience type of package. Well I must say without losing any of my "Macho" ness, it was really great to be pampered. We allowed ourselves to be at the mercy of their staff and it was truly a reconnecting experience for us both. Needless to say I'm now sleeping in our bed with my wife and I certainly won't be forgetting our anniversary again. Plus you bet I'll be buying more gift certifcates in order to plan ahead for the up coming holidays from them ;) . Thanks Ascend for keeping my off the couch and for an awesome time.
anna rhominar
November 18, 2007
relaxing!!!
I can only speak for myself but I've been going to Ascend Spa every month or 2 for about a year and its the only place I've ever found where I feel completely comfortable in their care. I've had everything from massages to facials to manicures and pedicures and every appointment I've had has been excellent. I've found the staff to be skilled, professional and organized. And their prices are very reasonable for the level of service you get. I've gone to other spas (some that charge much more) and I'm convinced that dollar-for-dollar, . No gimmicks, no sales pressure - just great services by top people in a nice setting. I've noticed they have gotten considerably busier since I started going. The key is to go on a weekday if you can.
DianaR
May 8, 2007
Inconsistent
Overall, this spa is adequate. Unfortunately, I have had some service issues, and treatments have been inconsistent. I live very nearby this spa, so it is convenient, but I just go their now for waxing services and other minor treatments.
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