Customer Reviews for Euphoria Salon & Spa (7)
June 24, 2018
I was a walk-in today asking for a trim. During the consult I discussed possibly adding highlights. At no point was I ever told that I was placed with one of the owners of the salon. She did a great job and I’m very happy with my hair, HOWEVER Not only was I charged an extra charge on the highlight ($150) but I was charged for the toner and extra for the cut. I walked away paying $250, which was completely unexpected and left me feeling sick given I was never informed of this ahead of time. Very dissatisfied and feel as though this is not good business’s practice. I may be happy with my hair, but I’ll never return To this place.
October 28, 2017
Do not go here. I got a horrible, uneven hair cut which was hidden by the stylist curling hair at the end of the cut. I called them and they would not issue a refund giving that I live 2.5 hours from the salon and got a "trim" while I was on vacation. They told me that a manager would call me back and they never did. I ended up disputing the cut with my bank and my bank submitted documentation from this salon that I "ignored their attempts to contact me". I originally talked to a receptionist and was told that a manager was going to call me and they never did. The desk recepsionist simply told me "no refunds but you can come back and have someone else fix it."
May 26, 2016
These guys completely botched one of my clients hair....290$ for what my nephew could do. Color washout, horribly shingled layers...they offer me a gift card that I magically never get...then refuse to honor it less than a year later.... now I'm being threatened with harassment. I would avoid this place...honest business is what you should expect when you walk into an establishment that has been there this long. I know I will never send anyone there again for anything at all ever.
May 29, 2012
I visited Euphoria at Eastview Mall for a mani/pedi and it was ok, but definitely not worth the cost. My service provider was very sweet, and I liked her very much, however the salon set up didn't allow for great service. In an effort to be (cool, relaxing???), the lighting at the "nail bar" was so low that she couldn't see that she didn't paint parts of my fingernails (I had to point it out while I was getting a pedicure). Also, I am still somewhat concerned whether the instruments used were sanitized. The pedicure area was very uncomfortable; I was waiting to fall on my face trying to get out of the seat with freshly moisturized feet in my sandals. However, the place smelled AMAZING!!! This boosted the atmosphere rating to 3 stars. Is Euphoria a spa? No. Salon... sure. It certainly was not a $70 spa mani/pedi experience - but the scent was worth the $22 rollerball.
January 28, 2012
Love this place!!!!
I have been going to Euphoria Salon now for 6 years. They have outstanding service and I have gotten the best Mani and Pedis....Facials and Massages...The most relaxing place in the world..I highly recommend!!! A day out for the girls or if you need a little stress relief this is the place!!!!!!!!!!!!!!!!
April 23, 2011
It was the worst pedicure I have ever had! The woman who was suppose to do it didn't show up for work that day, so one of the hairstylists did my pedicure. (I didn't know this until afterwards.)The toenails on one foot were twice as long as the other foot, no clear base coat was put on before the polish so it was very difficult to remove the color! The water overflowed in the seat next to mine because when another girl was cleaning it, she forgot to shut the water off! She went out shopping with another employee while customers had come in with no one to wait on them. The atmosphere was nothing to brag about. VERY overpriced for $55! I'll stick to the smaller places that only charge $25-$30 and know what they are doing! Save your time and your money!
January 14, 2011
Best Experience Ever!
I received a gift card to Euphoria for my birthday and I ended up choosing a swedish massage for my service... best decision ever! I have had massages in the past but the massage I received from Michael at Euphoria was without a doubt the most relaxing massage ever! Highly recommend Euphoria for massages and cannot wait to experience all the other services they have to offer!
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