Customer Reviews for Celestial Spa (11)
February 18, 2017
The only place I go now
I've visited many spas and received various spa services. However, this is the only place I go now. Tucked away on the west side of Atlanta, this haven is truly a treat! The massages and facials are delish! What I like most is that each service is customized to my specific needs based on my aches, skin's health (depending on the season or breakouts), etc. It's not one-size-fits-all like most places.
January 5, 2015
This place is big on Customer Service. The services are awesome and the therapists are extremly knowledegable and clearly love what they do. They make you feel amazingly special... LOVE THIS SPA.
July 27, 2012
Excellent, Excellent, Excellent Place..
I am a loyal client of Celestial Spa and have never been disappointed but I just recently experienced them take care of my elderly mom who was in town visiting which simply brought me to tears. She has never been to a spa and with her declining health I was concerned how she would feel but the staff at Celestial Spa made her feel so comfortable even with assisting her to the bathroom that she said every time she comes in town, she wants a spa day at Celestial. I know for a fact that most Spas would not have handled and been so patient with my mom and assisted her in going to the bathroom like these ladies did. They are AMAZING... I love this place.
July 21, 2012
Relaxing Atmosphere but Not Massage
I had high expectations for this spa looking at all the great reviews. The atmosphere was nice and very relaxing, I arrived 15mins early for my 2pm appointment but wasn't picked up until 2:15p. When I finally got into the massage room the therapist was very nice and I was willing to look over the late pick up. I just wanted to relax and enjoy the massage, but the therapist speed was so fast that I wouldn't relax at all. If you know anything about massage the slower the strokes are the more the client relaxes, the faster the strokes the more the client wakes up. If I was asking for a sports massage this would of been perfect, but since I just wanted time to relax/fade away I was very disappointed. I will admit at least she gave me the full hour, which I was worried about after the late pick up. Thank god I had a gift card and did not used my own money. I definitely never turn for a massage at this spa again.
We are so sorry that you had an unsatisfactory experience at our Spa. As you can see from reading our other reviews, we take pride in making sure that all of our clients have a wonderful and relaxing visit. We do acknowledge that the therapist began your services about 15 minutes late and this was due to the previous client unintentionally falling asleep in the room that was assigned for your massage. Celestial Spa has an excellent reputation for timely services because we value our client’s schedules. Concerning the therapist, we thank you for your honest feedback, which allows us to grow and improve our services. We would like you to know that Celestial Spa has several therapists and each have different techniques and styles. We apologize that the therapist assigned to you did not meet your expectations and we hope you would reconsider your position to never return and allow us another chance to meet your relaxation needs.
August 3, 2011
I am delighted to learn that I can use the spafinder giftcard at Celestial Spa. I have been a patron of this spa for the last 4-5 years. Whether I'm there to get a wax, massage or facial, I never wait for my appointment, the staff are always pleasant, the atmosphere is always quiet and relaxing, and I leave feeling renewed and appreciated. In addition, they offer some of the products they use for sale in the lobby! I can't imagine getting my services anywhere else. I'm glad I checked the web before giving away my spafinder giftcard!
July 16, 2011
What a Relaxing Experience!!
My experirnce at Celestial Spa was one of the BEST spa experiences I have ever had in my life. The staff was professional and friendly and made me feel I was the valued customer being pampered with MY services. The atmosphere was peaceful and most soothing. No need to run north or abroad.....Celestial Spa on Cascade is a BUCKET LIST EXPERIENCE and offers a top notch relaxation and spa services.
July 16, 2011
Fabulous Spa Day~~
I had the pleasue of visiting this spa on yesterdaywith my girlfriend. It was a great experience for the two of us. The staff was so accommodating and friendly.When the service was rendered I found out that the owner is my homegirl from Elbert County. Wow!! What a small world. The swedish massage was great!! Needless to say, I will return and recommend others as well. Thanks Ms. Fitzgerald for a delightful experience. Eleanor
May 20, 2011
I've been having my bikini waxes performed at Celestial for quite some time. However, I had a body exfoliation last week before leaving for vacation. It was great - more like a massage, exfoliation and moisturizing treatment. My skin is soft and supple. I recommend Celestial Spa for any pampering and maintenance that you desire or need.
July 14, 2010
Best Spa in Atlanta
I found Celestial Spa via a Spa finders gift card and it was the best discovery that I have come across. The spa is amazing from its staff to its services. Unlike other "big name" spas, you don't feel rushed or unappreciated. They make you feel special and treatments are wonderful. I had the massage, facial, manicure, and pedicure and was impressed by not only the services but each technician that handled me. Their location is simply perfect. They are not in a strip mall but a stand alone building that offers privacy and convenience. Each time that I have visited the experience is never disappointing. They serve complimentary champagne and orange juice on Saturdays for mimosas along with a selection of herbal teas and pastries. Their technicians are very knowledgeable and are very informed as to the latest spa trends. They have always answered my questions or directed me to where I could find the answers. I love this place and think it is one of the best kept secrets in Southwest atlanta. I love Celestial Spa.
June 7, 2010
Five Star Service Spa
I recently visited Celestial Spa after receiving a gift certificate. I am so happy that I was able to have the experience. In the past, I have utilized big name spas only to feel cheated and wishing for more in my services. I must say that Celestial Spa has me as a lifetime customer. From the moment I entered the door to receiving my facial and body massage, I felt pampered and special. The staff is professional and knowledgeable what they are doing. The entire spa atmosphere is relaxing and soothing. I am trying the Dermatological skin care products and feel as though I will get great results. My skin feels wonderful. And, I am on cloud nine from my day at the spa. I highly recommend that others try the experience and don't sleep on this awesome opportunity with a five star spa.
August 17, 2009
Love this Spa!
Celestial Spa is wonderful! Very reasonable prices, excellent staff, and great atmosphere. Also, unlike a few other spas I have visited, if you have an appointment, there is no wait required for service (sounds simple, but I have had problems with this at other spas). I have been there several times, and have purchased gift cards for friends' birthdays to Celestial Spa. I would definitely recommend this spa.
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