Customer Reviews for Ella Bliss Beauty Bar (2)
February 24, 2015
DO NOT GET A MEMBERSHIP HERE!!!
DO NOT GET A MEMBERSHIP HERE!!! When I was 7 months pregnant my husband lost his job unexpectedly. I went in and quietly shared this very personal information and asked if I could cancel my membership because we could no longer afford it. I was told that I would have to pay for two more months before I could cancel. Again I embarrassingly tried to explain that $90 was now a big deal to me especially since I had just come from the Medicaid office and WIC office... Nope still had to pay. Fine. I get I signed a contract. They offered to put in a freeze until I could pay the two months to cancel. Fine... Fast forward 6 months my husband finds a job and we find out we are moving to Illinois in two weeks. I go in again and explain my situation. I'M NOT KIDDING. They tell me again that I have to pay the two months to cancel. I'm sorry maybe you are not hearing me. I'M LEAVING THE STATE IN TWO WEEKS. You want me to pay for two services that I'll never get to use?!?!?!?!? YEP. I asked to talk to the owner, she wouldn't come out. I asked her to call me she didn't. She had a manager call me and they offered to just make me pay one more month. ARE YOU KIDDING ME???!!!!! RIDICULOUS. This is a prime example of horrendous customer service.
July 14, 2014
Got a pedicure and had a thoroughly relaxing and satisfying experience. Highly recommended!
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