Cenote Spa at Grand Hyatt Playa del Carmen Resort

Find and achieve balance, tranquility, rejuvenation, rest and pampering.

Accepts Single-Use Cards

1a Avenida Esquina Calle 26 Col. Centro, Playa Del Carmen, 23 77710 Mexico 


Grand Hyatt Playa del Carmen Resort is located on a pristine stretch of Playa del Carmen’s white sand beaches, along the turquoise waters of the Caribbean. Its location in Quintana Roo, Mexico puts guests at the center of the best shopping, entertainment, restaurants and close to numerous excursions and activities.
When it’s time to relax and rejuvenate, the Resort’s luxurious Cenote Spa offers an enticing selection of massages, skin care experiences, body treatments and packages; the salon offers complete beautifying services from nails to hair and makeup.  In addition, the state-of-the-art fitness center is designed to help you stay fit. The Infinity and lap pools are a fun way to exercise – or to just soak in the sun.
The Resort offers authentic, local food options via El Paseo, its own extension of the well-known La Quinta Avenida. The 314 guestrooms and 36 suites with terraces boast spacious layouts with stunning views of the Caribbean. Grand Hyatt Playa del Carmen also features creative spaces for dream weddings and events.  The Camp Hyatt and Teen Arcade ensure that you have time to yourself while your children have fun.
At Grand Hyatt Playa del Carmen Resort, every amenity and service is designed to make your stay in paradise as fulfilling as possible.

Hours of Operation

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

Sunday: 8:00 AM - 8:00 PM


The full-service Cenote Spa uses natural elements to make you feel as relaxed and revitalized as possible. Inspired by the Cenotes – a unique geological formation found in the Yucatan Peninsula area – the Spa’s stunning architecture is the perfect environment for the ultimate wellness retreat.

In addition, the fitness center offers state-of-the-art equipment that allows guests to stay in shape while visiting paradise. There is an infinity pool that overlooks the beach and a 25-meter lap pool that will make your exercise routine rewarding and fun.

Salon Services

Spa Packages




Cenote Spa at Grand Hyatt Playa del Carmen Resort Rooms & Dining

Facilities & Amenities

In addition to its beloved beaches and sumptuous spa, The Grand Hyatt offers exclusive cabanas on Playa del Carmen’s exquisite beaches. Appealing to families, Camp Hyatt and Teen Arcade make your stay kid friendly.

The Resort is a pleasant walk from La Quinta Avenida, a popular location for shopping, nightlife, and restaurants. The exceptional concierge staff is dedicated to providing exciting and enriching off-site activities, such as zip lining through the canopies and exploring ancient ruins.

There are also 18 meeting rooms, over 15,000 square feet of event space, as well as a beachfront wedding gazebo and bridal room.

Cenote Spa at Grand Hyatt Playa del Carmen Resort Facilities & Amenities

Rooms & Dining

Each room at Grand Hyatt Playa del Carmen is created as an apartment-style oasis. All rooms and suites feature the well-known Hyatt Grand bed, luxurious linens and floor to ceiling windows to optimize the view. The baths feature deep-soaking tubs and rain showers, and there are guestrooms with pools or swim up pools. Complimentary Internet access is offered with each room; ADA accessible rooms are available.

The Grand Hyatt also offers delicious dining options at three eateries: The Grill at 1 26 offers signature steak dishes with an ocean view; La Cocina is an international style restaurant and bar that is a go-to for breakfast, lunch and dinner; El Paseo is the hotel’s extension to La Quinta Avenida and offers authentic Mexican cuisine. There are also plenty room service options.

Food Options

  • Fine & Casual Dining
  • Vegetarian & Vegan
  • Special Dietary Options Available
  • Serves Alcohol